Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Newsletter
Liberty Mutual Insurance

Scrum Master II

Yesterday• Boston, MA

Description

Hybrid Role - Requiring two days in the office a week in our Boston, MA, Plano, TX, Indianapolis, or Portsmouth, NH locations.

We are seeking an experienced and passionate Portfolio Scrum Master to join our USRM Data and Analytics Engineering - Claims Portfolio. In this key role, you will be responsible for overseeing the agile practices for a group of agile business data delivery engineering teams responsible for Personal & Business Lines Claims data initiatives - Pathfinder, ACES delivery, Fraud, Vendor & Third-party data. Your mission is to cultivate a healthy, mature, and high performing environment that is both effective and sustainable. By partnering with Engineering Director, Product Owners (POs), Engineering Managers (EMs), and team leads, you will help foster an agile culture that drives continuous improvement and delivers high-quality results.

Want more jobs like this?

Get jobs in Boston, MA delivered to your inbox every week.

Job alert subscription

By signing up, you agree to our Terms of Service & Privacy Policy.



Key Responsibilities:

  • Agile Coaching and Mentoring: Provide guidance and support to agile teams, helping them understand and implement agile principles and practices effectively. Foster a culture of continuous improvement.
  • Transparency Tools Utilization: Leverage tools such as PowerBI, JIRA, and JIRA Plans to provide insights into team performance and progress. Ensure that teams maintain visibility and transparency in their processes.
  • Opportunity Identification: Actively identify areas for improvement within teams, including process enhancements, team dynamics, and overall workflow efficiency. Champion innovative solutions to enhance productivity.
  • Impediment and Blocker Removal: Proactively identify and remove impediments that hinder team progress. Work collaboratively with teams to resolve issues quickly and effectively.
  • Issue Escalation: Monitor team dynamics and project progress, escalating issues to leadership when necessary to ensure timely resolution and alignment with strategic goals.
  • Collaboration with POs and EMs: Partner closely with Product Owners and Engineering Managers to create a healthy and sustainable work environment. Facilitate open communication and collaboration among stakeholders.
  • Program Increment (PI) Planning Facilitation: Successfully prepare and facilitate large scale Program Increment planning sessions throughout the year. These sessions will include many dependent teams delivering on a large-scale Pricing program roll out.
  • Dependency Management: Proactively identify and manage dependencies as it relates to program delivery. Engage dependent teams to ensure proper lead time and visibility are provided.
What We Offer:
  • A collaborative and innovative work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.
  • The chance to be part of a dynamic team that is committed to excellence and continuous improvement.
If you are a passionate advocate for agile practices and have a track record of fostering high-performing teams, we would love to hear

from you.

Qualifications
  • Bachelor`s degree in a relevant field (business, computer science, humanities, etc.) and at least 5 years related experience
  • Beginner/1st level Scrum certification preferred, not required
  • Knowledge/training equivalent to advanced/2nd level certifications from a reputable Lean-Agile organization a plus but not required (PSM II, ICAgile Professional, Agile Team Facilitation (ICP-ATF), ICAgile Professional, Agile Coaching (ICP-ACC))
  • Experience being on multiple Agile teams in a variety of different contexts
  • Scrum certification strongly preferred
  • Experience working in a scaled agile framework preferred
  • Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives
  • Track record of continued and recent education in Lean-Agile including training, conferences, user groups, cohorts, self-study, etc.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Boston, MA, Indianapolis, IN, Plano, TX, Portsmouth, NH
Job ID: liberty_mutual-2026-74133-en_3
Employment Type: OTHER
Posted: 2026-01-30T19:41:36

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits

  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave

  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities

  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events

  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence

  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling

  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

  • Diversity and Inclusion

    Company Videos

    Hear directly from employees about what it is like to work at Liberty Mutual Insurance.