Portfolio Scrum Master

Description

Portfolio Scrum Master

Join a team modernizing the future of commercial insurance at Liberty Mutual. Our Small Commercial Software Product tech group is leading the migration to a north‑star architecture on our go‑forward platform, building scalable, API‑first, cloud‑native solutions that will define the next generation of our product landscape.

Your work will deliver measurable impact on Liberty's bottom line as we design and deliver platforms that simplify complex workflows, reduce manual effort, and apply AI and automation to improve efficiency and quality. You'll be the servant leader who partners with product, engineering, and business stakeholders to remove impediments, drive predictable sprints and releases, and turn roadmaps into measurable business value.

Key Responsibilities:

Cross-Team & Portfolio Coordination:

• Manages dependencies and initiatives spanning multiple teams and domains
• Maintains work visibility, identifies blockers, and escalates issues as needed
• Coordinates with stakeholders to ensure alignment and maintain delivery momentum
• Serves as communication hub between teams, leadership, and stakeholders

Problem Solving & Consensus Building:

• Facilitates complex problem-solving across diverse teams and competing priorities
• Builds consensus among stakeholders with different perspectives and objectives
• Manages multiple priorities while maintaining strategic focus

Stakeholder Management:

• Facilitate difficult conversations and apply conflict resolution skills
• Maintains transparency and builds networks of change agents
• Supports organizational Agile transformation at both tactical and strategic levels
• Familiarity with software development life cycle and experience driving delivery in an agile tech environment
• Demonstrated ability to lead complex projects across multiple teams engaged in disparate work

Qualifications

• Bachelor`s degree in a relevant field (business, computer science, humanities, etc.) and at least 5 years related experience
• Beginner/1st level Scrum certification preferred
• Demonstrated experience delivering across multiple teams engaged in disparate work
• Experience applying AI and automation to improve efficiency and quality
• Knowledge/training equivalent to advanced/2nd level certifications from a reputable Lean-Agile organization a plus but not required (PSM II, ICAgile Professional, Agile Team Facilitation (ICP-ATF), ICAgile Professional, Agile Coaching (ICP-ACC))
• Scrum certification strongly preferred
• Experience working in a scaled agile framework preferred
• Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives
• Track record of continued and recent education in Lean-Agile including training, conferences, user groups, cohorts, self-study, etc

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in

every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive

benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Columbus, OH, Boston, MA, Indianapolis, IN, Plano, TX, Portsmouth, NH

Job ID: liberty_mutual-2025-73525-en_2

Employment Type: OTHER

Posted: 2025-12-12T00:57:12