Employment Specialist

Description

This position will assist the claims team and LMVR with tasks related to the ICEP process for Costco. This is a newly created position that will continue to evolve as we build out the role & responsibilities.

• Under moderate supervision, provide effective coordination of vocational placement and return to work management services.
• Works closely with Claims and Costco locations to place injured workers in appropriate work environments.
• Effectively address return to work barriers.
• Follow-up with the injured worker, employer, Claims, Costco locations and possibly an assigned Vocational Rehabilitation Consultant.
• Maintain accurate and thorough documentation concerning services rendered and outcomes.
• Collects and coordinates data needed by claims staff. May obtain data from automated systems, by reviewing claims and/or contacting other people/departments/outside sources to obtain data.
• Resolves problems and/or discrepancies which may involve research and data collection.
• Provides support to claims specialists and communicates timely and effectively.
• Identifies administrative inefficiencies and makes recommendations to enhance workflow and productivity.

Qualifications

• Knowledge of state, local and federal laws related to vocational rehab, workers compensation and/or disability management.
• Communication skills in order to effectively communicate with claimants, employers, claims staff and others.
• Negotiation skills to effectively establish target return to work dates.
• Proficient use of computer software (i.e. Word, Excel, etc.) as normally acquired through a bachelor's Degree (or equivalent) and at least 3yrs experience in vocational rehabilitation, disability management, workers compensation, job placement or related field.
• Bilingual, where required.
• May occasionally travel and work irregular hours.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Flexible / Remote

Job ID: liberty_mutual-2026-77143-en_1

Employment Type: OTHER

Posted: 2026-08-22T06:22:03