Consultant , Product Research - PL Auto Delivery

Description
Join the Personal Lines Auto Program Delivery & Enhancements (PDE), Build team. Our brand new, high visibility team shaping next generation auto rating programs and the core frameworks PDE relies on to deliver efficiently and with precision. In this role, you'll drive the end-to-end playbook for launching new personal lines Auto rating programs across the country reducing cycle time, improving quality, and unlocking profitable growth. You'll partner with State Management, Data Science, Technology teams, Program Management, Product Design, and other key stakeholders to remove roadblocks, standardize how we deliver, and scale best practices across the portfolio. This is a ground-floor opportunity to re-shape our team's frameworks, tooling, and operating rhythm with high visibility to senior leadership.

What you'll do:

• Translate requirements into action: In partnership with Program Management, convert complex program designs into deployment ready requirements; drive decisions and clear blockers with cross-functional partners.
• Measure what matters: Establish measurable objectives and key results across our value stream (i.e. cycle time, error rate, rework, post-launch stability); stand up reporting and drive continuous improvement.
• Own the rollout playbook: Develop deep understanding of current delivery processes, and drive continuous improvement. Optimize and manage the rollout operating model to ensure fast, repeatable, traceable, and accurate launches across all states.
• Infuse the power of new tech: Integrate , Jama, and AI into day-to-day workflows to boost speed-to-market, traceability, and quality.
• Act as SME: Be the go-to expert on rating program mechanics and delivery processes; coach teams and raise the bar for execution.

You would love this job if you enjoy:

• Understanding how things work (soup to nuts!)
• Creative problem solving
• Value stream optimization/process improvement
• Cross functional collaboration
• Managing projects and portfolios
• Continuous improvement and growth mindset

What you will gain from this role:

• Deep understanding of how we build and bring rating programs to market (e.g., data & mechanics)
• Deep understanding of the entire product & pricing ecosystem in USRM
• Partner with and gain exposure to many different parts of the organization (e.g., State Management, Technology, Data Science)
• Project and stakeholder management skills
• Foundational knowledge of product & pricing to succeed in Product or other parts of USRM

Ideal Candidate:

• Proven track record building processes/frameworks and delivering measurable gains in speed and quality Strong stakeholder management and influence in cross functional environment
• Advanced excel; data driven decision making.
• Lean/Six Sigma, PMP, or Agile/SAFe credentials
• Project management, requirements, and knowledge management tools (i.e. Jira, Jama, Confluence)
• Insurance rating, modeling, and platform tools (i.e. Earnix, Radar/Emblem, Guidewire)
• Regulatory filings and state departments of insurance
• Analytical software tools and coding languages (i.e. SAS, SQL, Snowflake)

If you meet most but not all qualifications, we encourage you to apply!

This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion.
Qualifications

• Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years.
• Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
• Must have strong planning, organizational, analytical, decision making and communication skills.
• Experience managing projects preferred.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Boston, MA, Seattle, WA, Flexible / Remote

Job ID: liberty_mutual-2025-72902-en_3

Employment Type: OTHER

Posted: 2025-11-05T20:06:13