Consultant, Advanced Analytics, Homeowners Operational Monitoring

Description

The Homeowners Operational Monitoring team within US Retail Markets (USRM) Personal Lines (PL) Property & Specialty Analytics, Countrywide (CW) Analytics, is looking for a Consultant or Senior Analyst. The team is responsible for driving the right CW actions to achieve profitability then profitable growth by partnering broadly across USRM, monitoring internal and external information to find opportunities to improve business performance, and initiating and gaining buy-in on results of deep dives into key problems. The analyst will build out and maintain a monitoring framework to provide efficient, quick, meaningful and actionable insights to the organization in our pursuit to achieve our goals.

This position may have in-office requirements based on candidate location.

This position may be hired at a Senior Analyst or Consultant level dependent upon candidate skills and experience at manager discretion.

The successful candidate will have strong technical skills, the ability to turn data into meaningful qualitative insights, a strong capability to influence stakeholders, and the ability to drive their own work, take initiative, and use resources efficiently.

Responsibilities:

• Monitor key growth and competitiveness metrics including detailed drivers such as new business vitality, bind mix among various customer segments, win rates and closure rates, and recommend improvements to monitoring as needed to support the business.
• Pull, synthesize, and analyze data from various sources, and turn it into meaningful qualitative insights. Clearly and concisely communicate technical work to both technical and non-technical audiences.
• Understand data sources and partner with data team to quickly identify and escalate data issues and improve upon data sources to further analytical capabilities.
• Understand the impact of customer or funnel mix on our profitability or growth and determine how changes in mix could influence results, while considering impact of internal Underwriting or pricing decisions.
• Model inclusiveness by living our values and contribute to creating an inclusive culture.
• Provide guidance to less experienced employees.

Ideal candidate will have:

• Strong working experience inside Property & Casualty Insurance; Homeowners experience desired.
• Demonstrated knowledge of new business funnel metrics and ratios with proven track record of applying analytical insights to drive funnel efficiency.
• Strong research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills.
• Ability to manage multiple competing priorities displayed through prior project management or equivalent experience.
• A bility to query and navigate complex datasets using tools like SAS, Snowflake, SQL, or Python.

Qualifications

• Bachelor's Degree plus a minimum 5 years, typically 7 or more years, of related experience required; Mathematics, Economics, Statistics or other quantitative field are preferred fields of study.
• Master's Degree preferred; advanced education may be substituted for years of experience (Ph.D. with no professional experience).
• Deep knowledge of data sources, tools and business drivers.
• Ability to apply advanced analytical concepts to improve business outcomes.
• Ability to build analytic tools that will be used by business teams to analyze results and opportunities.
• Advanced proficiency in big data software packages (SAS, SQL, Snowflake, Python), Excel (VBA, macros, scripts, formulas, data visualization), and PowerPoint.
• Must have good planning, analytical, decision-making and communication skills.
• Ability to present data, visually and verbally, to guide conversations with business managers.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Boston, MA, Seattle, WA, Flexible / Remote, Plano, TX

Job ID: liberty_mutual-2026-74963-en_4

Employment Type: OTHER

Posted: 2026-03-13T20:07:08