AI Program Lead, ERM
Description
We are seeking a strategic and execution-oriented Responsible AI (RAI) Program Lead to own and evolve the enterprise Responsible AI risk governance framework. This role is accountable for ensuring our use of AI technologies is safe, ethical, and aligned with the firm's values, risk appetite, and regulatory expectations.
Reporting to the Chief Risk Officer, the RAI Program Lead will design, operate, and continuously improve our Responsible AI governance program across the enterprise. This includes defining and maintaining the RAI operating model, policy and process infrastructure, and governance forums, as well as driving organization-wide awareness and adoption. The role serves as a central risk and governance point of coordination across business, technology, legal, risk, and compliance functions, embedding Responsible AI considerations into day-to-day AI decision-making and delivery. This is a risk ownership and governance role within the second line of defense. While the role does not directly build AI systems or tooling, it partners closely with teams that do, providing independent risk perspective, guidance, and oversight. This is an individual contributor role with enterprise-wide influence, executed through partnership and collaboration across functions.
Key Responsibilities:
Program Strategy & Execution
- Own and operationalize the enterprise Responsible AI program roadmap, including capabilities, milestones, KPIs, and maturity assessments
- Partner with senior stakeholders to integrate Responsible AI objectives into enterprise strategy, data and model governance, and AI-enabled product development
- Lead the operation of Responsible AI governance forums (e.g., SteerCo, working groups), including agenda-setting, materials, action tracking, and executive reporting
- Develop, maintain, and evolve Responsible AI policies, standards, and procedures aligned with internal risk appetite and emerging global regulation, in close partnership with Model Risk Management, Third Party Risk Management, Legal, Compliance, and Enterprise Risk Management
- Design and maintain scalable Responsible AI processes for AI risk assessments, use case reviews, approvals, and issue escalation within a federated operating model
- Provide risk oversight of AI/ML use cases across their lifecycle, including risk tiering, documentation standards, and lifecycle controls
- Identify, assess, and escalate material Responsible AI risks and control gaps to appropriate governance forums and senior leadership
- In partnership with Legal and Compliance, drive enterprise Responsible AI awareness and training through learning programs, communications, and community or ambassador networks
- Collaborate with Talent, Technology, and Learning partners to embed Responsible AI principles into onboarding, role-based expectations, and ways of working
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- Serve as a key liaison to Legal, Compliance, Risk, and Audit to ensure alignment with regulatory expectations and internal control frameworks
- Monitor evolving AI technologies, internal use cases, and external regulations and standards (e.g., EU AI Act, U.S. Executive Orders, ISO/IEC 42001), and recommend program and policy updates to governance bodies as needed
- Define and deliver regular reporting on Responsible AI program effectiveness, issues, and risk trends to executive leadership and board-level committees
- Support external disclosures, regulatory inquiries, and internal audits related to AI governance, as required
- Competencies typically acquired through a Bachelor`s degree in a quantitative field and 10+ years of relevant experience
- Advanced degree (MBA or equivalent) is highly preferred, as is having a professional qualification in one or more areas of enterprise risk management or its equivalent
- 7+ years of experience in risk management, governance, program management, or policy roles at the intersection of technology, data, and compliance
- Demonstrated experience owning or being accountable for enterprise-level governance programs related to Responsible AI, data ethics, model risk, or similar domains
- Working knowledge of AI and machine learning lifecycles, with familiarity with common AI risks (e.g., bias, explainability, privacy, model misuse)
- Experience engaging with AI regulatory and ethical frameworks (e.g., NIST AI RMF, OECD AI Principles, ISO AI standards)
- Proven ability to influence and partner with senior stakeholders across business, technology, legal, and risk functions in a matrixed environment
- Strong written and verbal communication skills, with the ability to translate
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Perks and Benefits
Health and Wellness
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- HSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Happy Hours
- Snacks
- On-Site Cafeteria
- Casual Dress
- Holiday Events
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Leave of Absence
Financial and Retirement
- Performance Bonus
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Mentor Program
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursement
- Internship Program
- Associate or Rotational Training Program
- Access to Online Courses
- Lunch and Learns
- Shadowing Opportunities
Diversity and Inclusion
Company Videos
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