Sr. Costpoint Time & Labor Specialist

Description

Leidos' Payroll Services team is seeking a highly skilled and customer-focused Senior Costpoint Time & Labor Specialist to support complex Costpoint transaction processing, timesheet administration, audit requests, reporting, testing activities, system enhancements, and special projects. This role serves as a subject matter resource for Costpoint Time & Labor processes, requiring independent analysis, troubleshooting, and resolution of complex payroll and labor-related issues. The successful candidate will exercise sound judgment, identify root causes of system and transactional errors, recommend solutions, and support continuous process improvement initiatives.

Primary Responsibilities

• Analyze, troubleshoot, and resolve complex Costpoint Time & Labor and payroll transaction issues.
• Upload and validate various pay-related files within Costpoint.
• Perform complex timecard corrections, labor transfers, and transaction adjustments while ensuring compliance with company policies and government contracting requirements.
• Research and resolve timesheet discrepancies, processing errors, and data integrity issues.
• Review and analyze labor data to identify trends, anomalies, and root causes of issues.
• Support system testing activities, including enhancements, upgrades, defect validation, and user acceptance testing (UAT).
• Participate in special projects, process improvement initiatives, and cross-functional efforts impacting payroll and labor systems.
• Develop, document, and maintain procedures and process documentation.
• Serve as an escalation point for complex employee and stakeholder inquiries related to timesheet and labor transactions.
• Provide guidance and recommendations for resolving payroll and labor-related issues.
• Track, document, and manage issues through resolution, ensuring timely follow-up and communication.
• Take ownership of process documentation, creating and maintaining standard operating procedures and keeping them current, accurate, and audit-ready.
• Take the initiative to identify inefficiencies and recommend process improvements, including those that fall outside direct areas of responsibility.
• Collaborate with Payroll, HR, Finance, IT, and other stakeholders to resolve system and process issues.
• Recommend and implement process improvements to enhance accuracy, efficiency, and customer experience.
• Support audit requests and compliance-related activities.
• Perform other duties as assigned.

• High School diploma and 6-8 years of relevant experience in labor administration and Costpoint support;
• Advanced knowledge of Deltek Costpoint Time & Labor and related payroll processes.
• Experience supporting payroll and labor functions within a government contracting environment.
• Demonstrated ability to independently analyze, troubleshoot, and resolve complex transactional and system-related issues.
• Experience performing root cause analysis and recommending corrective actions.
• Experience supporting system testing, implementations, upgrades, or process improvement initiatives.
• Strong understanding of time charging policies, labor accounting principles, and compliance requirements.
• Ability to manage multiple priorities and meet deadlines with minimal supervision.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Advanced proficiency with Microsoft Office applications, particularly Excel.
• Strong customer service and stakeholder management skills.
• Ability to work overtime as required to support payroll processing cycles, testing efforts, and special projects.

• Deltek Costpoint administration or advanced functional support experience.
• Experience supporting User Acceptance Testing (UAT), system implementations, or software upgrades.
• Experience developing process documentation and standard operating procedures.
• Knowledge of government contracting regulations related to labor charging and payroll compliance.
• Continuous improvement mindset with demonstrated ability to identify efficiencies and drive process enhancements.
• Ability to serve as a subject matter expert and resource for less experienced team members without direct supervisory responsibility.