SME Strategic Communications Specialist Lead

Description

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster, better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced SME Strategic Communications Specialist Lead to support the delivery, enhancement, and adoption of enterprise data and analytics products used across multiple DoD organizations.

In this role, you will work alongside government partners, engineers, and other industry teammates to translate operational and strategic requirements into scalable, production-ready solutions. You will contribute directly to product planning, execution, and continuous improvement-helping ensure capabilities are delivered efficiently, aligned to mission priorities, and positioned for sustained success.

This position offers the opportunity to work on a high-visibility, enterprise program at the intersection of data, analytics, and emerging AI technologies. Ideal candidates are motivated by mission impact, comfortable operating in complex stakeholder environments, and interested in building deep domain expertise while delivering capabilities with real-world national security outcomes.

Primary Responsibilities:

• Develop and implement a comprehensive communication plan for all stakeholders.
• Foster communication and collaboration between stakeholders to ensure alignment with development priorities and risk management.
• Lead stakeholder engagement efforts, including planning, facilitating, and documenting strategic engagement sessions and integrate stakeholder feedback into the software change management process.
• Lead the creation and maintenance of the System service catalog.
• Establish and maintain a framework for Service Portfolio Management.
• Advise on alignment of service investment decisions with DoD mission partner priorities.
• Collect, generate, and maintain an inventory of all Platform services.
• Build and maintain an Service Portfolio roadmap.
• Design, build, publish, and maintain online training materials for the System.
• Conduct regular strategic communication exchanges with stakeholders.
• Plan, schedule, and conduct stakeholder engagement sessions.
• Collect, analyze, and distribute feedback from stakeholder engagements.
• Assist in defining, establishing, and maintaining Service Levels for all major services.
• Conduct customer relationship management operations.
• Generate and maintain customer and user metrics.
• Support the Government in conducting program communications regarding the System.
• Ensure team alignment with program objectives.
• Foster a collaborative and inclusive team environment.
• Provide regular performance feedback and professional development opportunities.
• Lead and mentor a team of communications professionals, ensuring alignment with program objectives and manage team workload and resource allocation effectively.

• Active Top Secret (TS) clearance with SCI eligibility.
• Bachelor's degree in Communications, Public Affairs, Marketing, Business, Political Science, or related discipline and at least 12 years of relevant experience orMaster's degree in a related field and at least 10 years of relevant experience.
• Minimum of 10 years of experience in strategic communications or a related field.
• Experience leading strategic communications efforts for large-scale Federal or DoD technology programs.
• Experience supervising and mentoring communications or public affairs personnel.
• Experience preparing executive-level briefings and strategic messaging for senior leadership.
• Experience in developing and implementing communication plans.
• Demonstrated ability to translate complex technical concepts into clear, mission-focused messaging.
• Experience supporting change management or enterprise adoption initiatives.
• Strong understanding of software change management processes.
• Proven ability to lead stakeholder engagement and customer relationship management.
• Experience with service portfolio and catalog management.
• Strong analytical skills to generate and maintain customer and user metrics.
• Excellent written and verbal communication skills.
• Experience operating within SAFe or large-scale Agile frameworks supporting enterprise systems.

• Active TS/SCI clearance.
• Strong project management skills.
• Experience with knowledge management systems.
• Experience in developing online training materials.
• Familiarity with FINOPS and service level agreements.
• Experience supporting enterprise data, analytics, AI, or digital modernization programs.
• Familiarity with AI/ML and data analytics platforms.
• Experience working with Department of Defense (DoD) programs.
• Experience with digital communication platforms, collaboration tools, and content management systems.
• Experience developing communications for multi-enclave DoD environments.
• Experience supporting service portfolio communications and service level messaging.
• Experience implementing stakeholder engagement metrics and analytics.