Field Service Engineer

Description

The Field Service Engineer/Technician (FSE/FST) must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. The FST is responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will assist in install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.

System types include the following but not limited to:

• Check point CT systems
• Checkpoint x-ray systems
• Explosive Detection Systems (EDS)
• Automatic tray return systems (ATRS)
• Explosive trace detection systems (ETD)
• Millimeter wave technology passenger screening (MMW).

Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FST position requires the ability to work independently with limited supervision. The FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods.

Primary Responsibilities:

• Daily inspection: keeping curtains clean, removing bag tags and stickers
• Perform non-invasive actions to bring machine to ready state in the event there is a fault the operator is unable to clear
• Replace minor components that do not require opening a system such as replacement of bulbs
• Assist with OTK issues
• Remove bag jams contained within Leidos equipment only
• Work with operators on login and other operator related issues
• Escalate unresolved issues that require remedial maintenance immediately to Leidos Field Service Engineers
• Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance and radiation surveys.
• Report designated Quality issues (CAR) using Leidos Quality system
• Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements.
• Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB's.
• Comply with use of Personal Protective Equipment (PPE) where and when applicable.
• Apply Lock Out - Tag Out (LOTO), following safe lifting practices and same day reporting of any accidents, near misses and unsafe conditions.
• Maintain tools and test equipment properly.
• Participate in on-going product training and maintain all necessary certifications.
• Provides daily written reporting on completed maintenance activities, used parts and consumables, machine faults, down times, and availability
• Perform other tasks, duties and assignments as required.

Position Requirements:

• A degree in electronics technology, mechanical or electrical engineering, equivalent military training or certified aircraft maintenance background.
• At least 3 years prior relevant field service experience, preferably in an integrated systems technologies environment.
• Prior experience in x-ray or computed tomography technologies, especially in the airport security environment, is a significant plus.
• Experience maintaining and supporting large, complex, electromechanical systems.
• Computer experience is required. Linux and Unix is preferable.
• Must be proficient in the use of test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred.
• Must have good customer skills and the ability to work under pressure.
• Must be self-starter, work well without supervision, and accept responsibility.
• Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
• Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
• Maintain professional appearance as prescribed by the Company.
• Must be able to travel both domestic and international locations.
• Must work well without supervision and accept responsibility for timely completion of assigned work.
• The candidate must be able to lift/carry a minimum of 25 kgs.
• The candidate must be able to push/pull 90kgs.bs
• Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur
• Must be able to work safely in environments where high temperature, humidity, noise and industrial equipment risks are present.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Client-provided location(s): Mādabā, Jordan

Job ID: Leidos-R-00177951

Employment Type: FULL_TIME

Posted: 2026-03-11T18:55:23