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Computer Support Specialist

2 days ago Washington, DC

Description

Leidos is seeking a Computer Support Specialist to provide IT support for government and military personnel at the Pentagon in Washington, DC (with occasional travel to Suitland, MD and other NCR sites). You'll troubleshoot Windows and UNIX workstations, handle hardware installation and repair, manage assets, and ensure smooth day‑to‑day operations.

Key Responsibilities:

  • Develop and update SOPs; train personnel in best practices.
  • Support IT asset refresh programs (desktops, printers, peripherals).
  • Create training materials, quick guides, and checklists.
  • Document processes, recommend improvements, and reduce costs.
  • Collaborate with teams (Networks, Telephony, VTC) to resolve tickets.
  • Travel within the NCR (up to 10%) to support customer sites.

Qualifications:

  • Active DoD Top Secret/SCI clearance.
  • HS diploma + 5 years' experience, or Associate's degree + 3 years.
  • Active IAT Level II DoD 8570 Baseline Certification (e.g., Security+ce) or the ability to obtain within 2 weeks of an accepted offer.
  • 3+ years maintaining Windows, Linux, and UNIX systems.
  • 3+ years with Remedy or equivalent ticketing systems.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, SharePoint).
  • Strong documentation and reporting skills.
  • Experience with SCCM, Service Now, and remote troubleshooting tools.
  • Familiarity with tablets/eBooks (iPad, Surface Pro).
  • Reliable transportation and a valid driver's license.

Preferred:

  • Associate's or higher degree.
  • Experience configuring Nortel/Avaya and Cisco VOIP phones.

NITESONI

EIO2024

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 20, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $57,850.00 - $104,575.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

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Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Client-provided location(s): Washington, DC
Job ID: Leidos-R-00170831
Employment Type: FULL_TIME
Posted: 2025-12-04T18:52:16

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    Company Videos

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