IT Specialist
Labcorp is seeking a IT Systems Integrations Specialist to join our team in our Tucker Georgia location.
Work Schedule: Monday- Friday 8:00am-5:00pm, Additional days and hours as needed.
Job Responsibilities
The IT Systems Integrations Specialist II serves as the primary escalation point for complex and non-routine technical issues across the Division. This role exercises independent judgment and discretion in diagnosing systemic issues, determining resolution strategies, and leading technical projects that affect system stability and service delivery. The Specialist II manages and coordinates assigned projects, recommends improvements to processes and technologies, and provides expert guidance to support staff. This role supports approximately 10,000+ devices across multi-state environments, including laboratories, processor sites, warehouses, sales teams, and branch locations, and plays a key role in operational decision-making and continuous improvement efforts.
Minimum Qualifications
- Associates degree
- 1 or more years of IT experience
- 1 or more years of experience in an IT Call Center or IT helpdesk environment
Preferred Qualifications
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- Associate's degree in Information Technology
- Experience troubleshooting hardware, software and networking issues
- 1 or more years of experience in the healthcare industry
- A+ or Net+ certification
- 1 or more years of experience with ticketing software
- Strong communication skills
- Experience in Network Support
- Experience in Medical field
Additional Job Standards
- Responsible for both inbound and outbound helpdesk phone calls from customers
- Install, test, configure, troubleshoot and repair hardware/software for desktop support
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Pet Insurance
- Mental Health Benefits
- FSA
- HSA
- Fitness Subsidies
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
- Flexible Work Hours
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Financial Counseling
Professional Development
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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