Field Service Engineer / Technical Service Specialist - Toxicology Instrument Team
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is seeking a Field Service Engineer/Technical Service Specialist to join our Toxicology Instrument team in Raritan, NJ!
Work Schedule: 8:00 AM to 4:30 PM, Monday through Friday. Some overtime may be required based on business needs.
Job Responsibilities:
The Field Service Engineer/Technical Service Specialist is responsible for performing preventive maintenance, calibration, troubleshooting, and diagnostic repairs on LC-MS/MS instrumentation and robotic liquid handling systems. The Instrument Specialist works collaboratively within a decentralized team, providing both on-site and remote support to ensure optimal laboratory operations. This role partners closely with laboratory operations, research and development teams, and external vendors to maintain the highest levels of instrument performance and reliability. The position also includes opportunities to participate in process improvement and efficiency projects.
- Maintain, calibrate, and clean instrumentation; perform scheduled/routine maintenance and critical function checks on the following analytical equipment: Waters Acquity UHPLC systems, Sciex triple quadrupole mass spectrometers, and Hamilton STAR robotic liquid handlers.
- Diagnose and repair issues occurring in the above listed equipment; recognize significant changes in instrument function; troubleshoot as indicated.
- Recognize when to contact external service vendors and work collaboratively to resolve issues quickly and efficiently to reduce overall down time of testing and/or instrument production.
- Maintain accurate records and documentation for all laboratory equipment including, but not limited to, maintenance logs and instrument logs.
- Schedule preventative maintenance and repairs internally and with external service vendors.
- Consult with laboratory staff to ascertain that equipment functions properly and safely.
- Demonstrate and explain correct operation of equipment to laboratory personnel
- Provide troubleshooting assistance to laboratory personnel
- Document and communicate equipment status to lab supervisors
Minimum Qualifications:
- Bachelor of science degree in Chemistry, Biology, Medical Technology, Clinical Laboratory Science, or Engineering.
- 4 or more years of experience in a laboratory
- 4 or more years of experience with LC-MS/MS instrumental analysis.
Preferred Qualifications:
- 2 or more years of experience with SCIEX Analyst, SCIEX OS, and Waters Acquity software platforms.
Additional Job Standards:
- Strong mechanical aptitude and troubleshooting skills.
- Working knowledge of analytical instrumentation and the ability to diagnose instrument issues effectively.
- Proven ability to manage multiple priorities and work independently.
- Strong interpersonal, communication, and customer service skills.
- Excellent analytical thinking and problem-solving abilities.
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At Labcorp, you can expect the following:
- Innovative Environment: Join a leading healthcare organization committed to driving innovation through internal development to help improve health and improve lives. You participate in cutting edge projects that change the course of our industry on a daily basis.
- Collaborative Culture: Work in a dynamic, inclusive environment that values diverse perspectives and fosters collaboration.
Pay Range: $36.00 - $42.00 per hour (USD)
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Pet Insurance
- Mental Health Benefits
- FSA
- HSA
- Fitness Subsidies
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
- Flexible Work Hours
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Financial Counseling
Professional Development
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
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