Data Support Specialist - BioAnalytics

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

• Assists co-workers and internal customers with interpretation of regulatory requirements (e.g., GLPs), SOP requirements, and other guidance documents, as applicable.
• Reviews data to ensure quality standards are met and to verify compliance to applicable SOP and regulatory requirements.
• Maintains working knowledge of client SOPs and requirements as applicable. Ensures that data reviewed meets applicable client SOPs and requirements.
• Performs regularly scheduled audits of departmental systems and supporting data, as applicable, to ensure proper documentation and maintenance (e.g. training files, client SOP reading lists, logbooks, etc.).
• Collects error tracking data for items reviewed and reports trends as feedback to the department.
• Monitors citation trends in eQA and performs follow-up actions with respondents, management, or others, if needed, to prevent recurring citations, problems, or errors.
• Promotes quality and regulatory compliance within the department by working with operations and scientific staff to resolve service/quality issues, serving on a committee, assisting with the development of training programs related to documentation and quality, or other related involvement.
• Notifies management of observed quality/compliance issues and service failures
• Participates in quality improvement opportunities and harmonization efforts to promote best practices.
• Participates in project debrief meetings as needed.
• Facilitates changes to SOPs, policies, training materials, and other documents as applicable.
• Completes self-development opportunities.
• Performs other related duties as assigned.
• May need to travel < 5% of the time for potential cross-site QC support needs or external training needs.

• Bachelor's degree in biology, chemistry or science related subject
• 2 or more years of experience in laboratory operations, data review, standard operating procedures
• 2 or more years experience in efficient basic software use (e.g. Word, Excel, PowerPoint)

• Bachelor's degree in biology, chemistry or science related subject or MBA
• 5 or more years experience in laboratory operations, data review, standard operating procedures
• 3 or more years experience in efficient basic software use (e.g. Word, Excel, PowerPoint)
• 1 or more years experience in a Customer Service facing position

• Strong collaboration and partnership mindset
• Ability to interact with internal and external customers
• Data collection experience