Clinical Data Analyst I

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is seeking a Clinical Data Analyst I to join our team at Bengaluru, India.

Work Schedule

Rotational shift

Job Description

The Clinical Data Analyst I is responsible for managing the end-to-end process of resolving data discrepancies between clients (Sponsors, CROs, and Investigators) and the Labcorp database. This role requires understanding client needs, analyzing data-related requests, determining appropriate actions, updating the database when necessary, and providing accurate, timely responses to clients.
The position collaborates with internal stakeholders, leads communications, negotiates timelines, and provides guidance and support to ensure efficient issue resolution. Additionally, the Clinical Data Analyst I offers administrative and technical support to internal teams and maintains a strong understanding of Labcorp's databases.

Job Responsibilities

• Analyze and resolve client-reported data discrepancies, updating databases as required and in compliance with applicable GCP guidelines.

• Lead cross-functional communications to drive discrepancy resolution through to completion.

• Perform data revisions ranging from basic to highly complex, adhering to established data revision and data cleaning processes.

• Provide clear responses to client inquiries and recommend alternative solutions when requests are not feasible.

• Engage internal stake holders in decision-making processes to ensure business needs are understood and addressed.

• Perform quality reviews of data updates and client communications to ensure accuracy and consistency.

• Generate, review, and troubleshoot database reports, resolving identified issues as needed.

• Escalate risks or issues that may impact timely discrepancy resolution and client deliverables.

• Manage workload effectively to meet established deadlines and service expectations.

• Collaborate within a global, team-oriented environment with a strong focus on customer service and operational excellence.

• Ensure timely compliance with management communications, procedures, and organizational standards.

• Document service failures and conduct investigations as required.

• Support additional projects and responsibilities as assigned by management.

• Manage and monitor shared mailboxes to ensure timely query loading

• Support Client Leads in managing client needs and operational priorities.

• Bachelor's degree in science or related field.

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

• Minimum of 4 years of professional experience.

• Strong understanding of data revision/reconciliation processes and lab/clinical data management.

• Bachelor's or Master's degree in Science, Life Sciences, Data Management, or related field.