Client Experience Project Analyst

Labcorp is seeking a Client Experience Project Analyst to join our team. This is a remote position.

Job Responsibilities:

• Collecting, organizing, and trending client-specific data.
• Communicating directly with clients to address issues, concerns, and present data.
• Performs research and evaluation of complex projects and assignments requiring advanced knowledge and experience to identify and measure process methodologies, financial implications, and/or technical applications.
• Make recommendations to management and may initiate implementation of new protocols, methodologies, equipment, and processes
• Investigate and troubleshooting issues and identify root cause
• Work in multiple databases to research complex issues and questions
• Direct communication with Clients on strategies for problem resolution
• Handle problem recording, resolution and tracking
• Inquire, clarify, and confirm requirements and understanding of the solution
• Additional duties as assigned

Minimum Qualifications:

• High School

Preferred Qualifications:

• SQL experience

• Project management experience

• Hospital or reference lab experience

• Leadership experience

Additional Job Standards:

• Ability to work PST hours
• The ability to integrate data feeds into their systems, use query tools
• Ability to triage/prioritize workload and escalate appropriately when needed and multi-task while staying organized
• Ability to communicate effectively and work closely with Internal or External Clients including creating and presenting PowerPoint and other types of presentations
• Ability to relate professionally with people, facilitate group interactions, and mediate conflicts
• Ability to Create, review, analyze and report out on performance metrics for large client base
• Excellent communication skills
• Excellent analytical ability
• Outstanding interpersonal skills to work effectively with clients and internal stakeholders
• Previous Experience with Labcorp in Sales or Client or Patient Facing Departmental Operations preferred
• Process Improvement experience preferred

Application window open through: 5/22/2026

Pay Range: $80,000 - $90,000

All job offers will be based on a candidate's skills and prior experience, applicable degree/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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Client-provided location(s): Flexible / Remote

Job ID: labcorp-2613560_2041593906

Employment Type: OTHER

Posted: 2026-05-07T20:31:04