Billing Coordinator III (Billing Specialist Subsidiary) - REMOTE

The Labcorp Genetics Appeals team is seeking a highly motivated Billing Coordinator III (Subsidiary) to join our team. This fully remote, fast-paced role is an integral part of the Appeals team, working directly with health insurers to secure coverage and reimbursement on behalf of our patients.

Billing Coordinator III (Billing Specialist Subsidiary) - REMOTE

The Billing Coordinator III (Subsidiary) is expected to have a strong understanding of the complete insurance appeals lifecycle and the ability to identify denial and payment trends across payers. This role provides valuable insights that drive process improvements and support revenue recovery efforts.

By joining the Appeals team, you will contribute to building an innovative, flexible, and scalable billing operation within a collaborative, high-performance environment.

Responsibilities:

• Research payer rejections and denials related to genetic testing claims
• Produce a high volume of accurate and successful appeals to insurance carriers to secure payment
• Collaborate with cross-functional teams to develop best practices and resolve denial-related issues
• Review payer medical policies to determine the root cause of denials
• Consistently follow up with insurance carriers on outstanding denials and appeal statuses
• Communicate professionally and concisely with clients via telephone, as needed
• Participate in special projects that extend beyond day-to-day responsibilities and encourage creative problem-solving

• High School Diploma or equivalent required
• Minimum of 3-5 years of experience in healthcare billing, insurance/claims processing, and navigating payer portals required
• Experience working with Explanation of Benefits (EOBs), denial types, and insurance denial codes strongly preferred
• Experience with Medicare, Medicaid, HMOs, PPOs, and commercial payers strongly preferred
• Revenue Cycle Management (RCM) experience strongly preferred
• Experience with Xifin and CRM applications (e.g., Salesforce) preferred

• Clear, concise, and professional verbal and written communication skills for interactions with payers, clients, team members, and leadership
• Strong attention to detail with effective organizational skills
• Ability to multitask and navigate multiple systems simultaneously
• Adaptability to evolving responsibilities; able to follow SOPs while also troubleshooting and adjusting to unique situations
• Ability to manage tasks independently with minimal supervision
• Professional and courteous email communication standards
• Strong work ethic with a commitment to improving patients' access to care
• Enjoys problem-solving in a dynamic, fast-paced, and team-oriented environment

• Dedicated work from home space
• Internet download speed of at least 50 megabytes per second