Virtualization & Storage Platform Lead
2 weeks ago• Noida, India
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Infrastructure Architects are the key link between Kyndryl and our clients. You're in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You'll be there from the start of a project - understanding what's needed and figuring out the best technical solution. And you'll be there at the finish, delivering the right product on time and within budget.
As an Infrastructure Architect, you'll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you're the subject matter expert - consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you're the tech leader for implementation.
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Key Responsibilities:
1. Service Ownership & Governance
- Own the Virtualization & Storage service towers across data centers and hybrid environments.
- Ensure services meet contractual SLAs, OLAs, and KPIs for availability, performance, capacity, and recoverability.
- Define and maintain service catalogs, operational procedures, runbooks, and SOPs.
- Participate in service governance forums, CAB, and customer service reviews.
2. Virtualization Platform Management
- Lead operations and engineering for virtualization platforms such as:
- VMware vSphere / ESXi / vCenter / NSX
- Hyper-V, KVM, OpenStack (where applicable)
- Ensure platform availability, performance tuning, patching, and lifecycle management.
- Drive standardization of VM builds, templates, clusters, and HA/DRS policies.
- Manage hypervisor upgrades, version compatibility, and vendor advisories.
3. Storage & Software-Defined Storage (SDS)
- Lead enterprise storage services including:
- SAN/NAS platforms (e.g., Dell EMC, NetApp, HPE, IBM, Pure Storage)
- Ensure optimal performance, capacity utilization, tiering, and data protection.
- Plan and execute storage provisioning, migrations, expansions, and refresh cycles.
- Implement best practices for data integrity, resiliency, and replication.
4. Capacity, Performance & Availability Management
- Own capacity planning for compute and storage across environments.
- Forecast growth, optimize resource utilization, and prevent capacity-related incidents.
- Monitor and analyze performance trends and proactively address bottlenecks.
- Ensure high availability, fault tolerance, and disaster recovery readiness.
5. Incident, Problem & Change Management
- Act as escalation point for P1/P2 incidents related to virtualization and storage.
- Lead root cause analysis (RCA) for recurring and major incidents.
- Ensure corrective and preventive actions are implemented and tracked.
- Review and approve changes impacting virtualization and storage platforms.
- Ensure zero or minimal impact during planned changes and maintenance.
6. Transition, Transformation & Modernization
- Lead virtualization and storage workstreams during service transitions.
- Ensure smooth onboarding of platforms from incumbents with knowledge transfer.
- Support transformation initiatives including:
- Data center consolidation
- Hypervisor and storage refresh
- Migration to hybrid cloud and HCI platforms
- Ensure design validation, acceptance criteria, and readiness sign-off.
7. Automation & Continuous Improvement
- Drive automation for provisioning, monitoring, patching, and reporting.
- Integrate platforms with orchestration and ITSM tools (e.g., ServiceNow).
- Identify opportunities for cost optimization, standardization, and efficiency gains.
- Contribute to Continual Service Improvement (CSI) initiatives.
8. Security, Compliance & Risk Management
- Ensure adherence to security standards, hardening guidelines, and compliance requirements.
- Support audits related to ISO 27001, SOC, and customer security assessments.
- Manage platform vulnerabilities, firmware risks, and end-of-life scenarios.
- Work closely with security and backup teams to ensure data protection and recovery.
9. Stakeholder & Customer Management
- Act as technical advisor to customers on virtualization and storage topics.
- Participate in QBRs, technical governance calls, and architecture discussions.
- Present service performance, risks, roadmaps, and improvement plans.
- Coordinate with OEMs and third-party vendors for support and escalations.
10. Team Leadership & Capability Development
- Lead and mentor virtualization and storage engineers.
- Ensure skill development, certifications, and knowledge sharing.
- Manage shift coverage, on-call rotations, and operational readiness.
At Kyndryl we support all major cloud platforms, so you'll get the chance to use everything you know - and then some. You'll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You'll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You'll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.
If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.
Your Future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience
- Over 10+ years of experience in IT infrastructure, specializing in virtualization, enterprise storage, service ownership, and governance.
- Demonstrated expertise in leading technical teams and overseeing service towers across data centres and hybrid environments.
- Advanced proficiency with the VMware stack (vSphere, ESXi, vCenter, NSX) and major enterprise storage platforms.
- Knowledgeable in storage and software-defined storage (SDS), including SAN/NAS solutions from Dell EMC, NetApp, HPE, IBM, and Pure Storage.
- Comprehensive understanding of ITIL practices covering Incident, Problem, and Change Management, as well as capacity planning and proactive performance optimization.
- In-depth knowledge of data center systems, encompassing storage, networking, security, applications, and database technologies.
- Proficient in systems and solutions architecture with substantial hands-on experience in data center technology and cloud integration.
- Exceptional communication skills, expertise in stakeholder management, and proven team leadership.
Preferred Technical and Professional Experience
- MS Project or other Project Management software
- Excellent written and verbal communication skills
- Ability to interact confidently with stakeholders of all levels
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Client-provided location(s): Noida, India
Job ID: Kyndryl-R-53206
Employment Type: FULL_TIME
Posted: 2026-02-04T18:35:40
Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Life Insurance
- Dental Insurance
- Health Reimbursement Account
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Financial Counseling
Professional Development
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Promote From Within
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program