Unified Systems Operations
Yesterday• Sant Cugat del Valles, Spain
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Role
Ensure stable, secure, and compliant operation of banking services, driving incidents resolution, changes, and continuous improvement.
✅ Key Responsibilities
- Operations & Monitoring: Ensure availability, performance, and daily service health
- Incident Management: Lead resolution of incidents and restore service quickly
- Problem Management: Identify root causes and prevent recurring issues
- Change Management: Execute changes with proper controls and risk management
- Compliance & Security: Follow banking regulations and support audits
- Automation & Improvement: Streamline processes and reduce manual effort
🚀 Impact
- Improve service stability and reduce incidents
- Ensure compliance and audit readiness
- Enable efficient and reliable banking operations
Who You Are
Technical skills
- Conocimiento de operaciones IT (infraestructura, aplicaciones, middleware)
- Experiencia en monitorización y herramientas ITSM (ServiceNow, etc.)
- Gestión de incidentes, problemas y cambios (ITIL)
🏦 Banking & compliance
- Trabajo en entornos regulados (auditorías, controles, seguridad)
- Conocimiento de gestión de riesgos y cumplimiento
🤝 Soft skills
- Ownership y orientación a resultados
- Capacidad de trabajar bajo presión (incidentes críticos)
- Comunicación clara con equipos técnicos y negocio
- Coordinación de múltiples equipos
- Mentalidad de mejora continua
🚀 Nivel Band 3
- Autonomía para liderar incidencias y cambios en su ámbito
- Capacidad de proponer mejoras y optimizar operaciones
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Preferred Skills and Experience
• Bachelor's degree in Computer Science, Information Technology, or other related fields
• Windows Server certification
• CCNA/CCNP certification
Conocimientos básicos de automatización / scripting (PowerShell, Bash, Python)
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Client-provided location(s): Sant Cugat del Valles, Spain
Job ID: Kyndryl-R-62679
Employment Type: FULL_TIME
Posted: 2026-05-29T18:35:08
Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Life Insurance
- Dental Insurance
- Health Reimbursement Account
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Financial Counseling
Professional Development
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Promote From Within
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at Kyndryl.