SWP Workforce Planning - Manager

Who You Are

Role Overview

Senior individual contributor role responsible for designing and executing enterprise workforce planning strategies.
Transforms business and revenue strategy into actionable workforce plans (hiring, skills, demand).

Part of a new strategic function, contributing to the implementation of a scalable workforce planning model.

Key Responsibilities

• Design workforce planning frameworks (skills, roles, demand)
• Develop hiring, reskilling, and forecast models
• Partner with GTM, Practice, L&D, and TA
• Lead implementation of planning model
• Provide data-driven workforce insights
• Support adoption across business units

Required

• + 12 years of Experience in Strategic Workforce Planning
• Workforce demand forecasting & hiring/reskilling strategies
• Strong stakeholder management
• Analytical mindset

Preferred

• Enterprise/large-scale environments
• Workforce planning tools (e.g., Workday Adaptive)
• Consulting / HR strategy background

Other Details

• Individual Contributor (no reports)
• Global collaboration (North America)
• Hybrid model

ESSENTIAL

Prior Experience

Workforce planning or workforce management experience in a consulting, professional services, or IT services environment, with hands-on ownership of planning processes at market or business unit level.

Stakeholder Management

Ability to engage delivery heads, account leaders, and HR partners in structured planning conversations - comfortable facilitating workshops and managing competing priorities across stakeholders.

Planning Rigour

Able to run a structured demand-supply analysis, identify workforce gaps, and translate findings into clear recommendations for market leadership.

Communication

Clear written and verbal communication - able to present workforce findings in a concise, commercially grounded format to senior stakeholders.

Consulting Skills

Capable of advising and preparing business leaders for workforce planning conversations - bringing them up to speed on methodology, process, and the commercial implications of workforce decisions.

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Flexible / Remote, Alajuela, Costa Rica

Job ID: Kyndryl-R-61163

Employment Type: FULL_TIME

Posted: 2026-05-27T18:49:15