Solution Architect - Shared Data Migration

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

To execute a successful tenant consolidation, you must first define the target-state information architecture and governance considerations, including the sharing posture, permissions model, external sharing constraints, retention sensitivity, and content ownership patterns. From there, you need to define the tenant-to-tenant ODSP migration strategy, covering discovery, mapping, staging, delta moves, cutover approach, and post-move validation. To ensure consistency, you must standardise the tooling approach using ShareGate, Quest, or an equivalent solution, establishing configuration baselines, scheduling patterns, throttling management, reporting outputs, and error handling. You will also need to define operational runbooks for key migration tasks, such as site migrations, OneDrive migrations, Teams files migrations, permissions reconciliation, link and sharing remediation, and metadata validation. Managing the quality of the execution requires setting and enforcing strict quality gates-specifically "ready to migrate," "ready to cutover," and "accepted" criteria-supported by evidence packs and clear sampling methodologies. For non-standard scenarios, you must create an exception framework for difficult content, which includes handling very large libraries, broken inheritance sprawl, customisations, third-party integrations, legacy workflows, and blocked file types. Alongside this, you need to define a repeatable approach to permissions and sharing parity by clarifying what constitutes an "equivalent" state, what must be remediated, and what requires formal business sign-off. When technical issues arise, you will lead the escalation on complex failures, such as permissions anomalies, throttling, content mismatches, orphaned identities, broken sharing links, and Teams dependency problems. To drive efficiency, you must produce operational metrics for factory execution, tracking throughput, failure categories, rework rates, top blockers, and a continuous improvement backlog. Finally, you must align Shared Data cutovers directly to Identity, Devices, and Teams readiness so that the overall user experience is protected.

• Proven delivery of tenant-to-tenant SharePoint/OneDrive migrations at enterprise scale which must be evidenced.
• Deep SharePoint Online/OneDrive expertise (permissions, sharing, IA, metadata, site templates, modern site constructs, governance controls).
• Hands-on experience using ShareGate (preferred) or comparable enterprise migration tooling and ability to interpret logs and failure modes.
• Strong understanding of Teams-connected content storage patterns and how Teams usage intersects with SharePoint/OneDrive.
• Experience building factory-ready runbooks, validation gates and evidence packs to drive repeatable execution.
• Strong troubleshooting mindset: can isolate issues quickly, define a fix pattern and push it into standard practice.

• Experience with highly regulated or complex governance environments (strict retention, compliance, sensitivity labelling interactions).
• Familiarity with scripting and automation for checks/remediation (PowerShell/Graph).
• Knowledge of common ODSP migration pitfalls: link behaviour, sharing model differences, permissions sprawl, performance constraints, change windows.