Senior Operations Support Engineer
2 days ago• Singapore
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
If you're an experienced infrastructure professional who wants real ownership, scale, and impact, this role at Kyndryl is built for you. You'll work in complex, highly regulated enterprise environments where stability, security, and reliability truly matter. At Kyndryl, you won't just keep systems running - you'll help shape how they are operated, improved, and secured, while growing your career in a company that invests in technical leadership and long‑term development.
What you'll really be doing
As a Senior Operations Support Engineer, you'll take ownership of critical infrastructure and guide others in keeping it resilient and secure:
- Senior Infrastructure & Platform Ownership - You'll lead the operation of enterprise infrastructure across virtualization, cloud, and hybrid environments. This includes VMware vSphere and Hyper‑V, Linux and Windows servers, and AWS services, ensuring platforms are stable, scalable, and performing as expected across development, staging, and production.
- Reliability, Monitoring, and Automation - You'll drive monitoring and observability practices using modern tools, proactively identifying issues before they impact services. You'll also champion automation and Infrastructure as Code to reduce manual effort, improve consistency, and strengthen overall platform reliability.
- Security, Compliance, and Operational Leadership - You'll ensure systems meet strict security and compliance requirements, particularly in regulated or government environments. You'll lead patching, incident response, and change activities, mentor other engineers, and act as a trusted technical point of escalation for complex operational issues.
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Your future at Kyndryl
This role positions you as a senior technical leader within Enterprise Operations. At Kyndryl, you can continue to grow into roles such as Lead Operations Engineer, Platform Specialist, Infrastructure Architect, or Technical Manager. With access to certifications, advanced training, and large‑scale environments, you'll have the opportunity to shape both your career and the platforms you support.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
- 5+ years of hands‑on experience in enterprise infrastructure or systems administration, supporting production environments
- Strong expertise administering Linux and Windows Server platforms at scale
- Advanced experience with enterprise virtualisation technologies, such as VMware vSphere and/or Hyper‑V
- Proven experience with server monitoring, health checks, and patch management across virtual and physical infrastructure
- Solid understanding of infrastructure reliability, availability, and operational stability in regulated environments
- Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and routing concepts
- Demonstrated ability to act as a senior technical escalation point, with strong problem‑solving and communication skills
Preferred Skills and Experience
- Experience supporting cloud or hybrid environments, particularly AWS‑based infrastructure
- Exposure to automation, scripting, or Infrastructure as Code (e.g. Ansible, Terraform, PowerShell, Bash)
- Familiarity with container technologies such as Docker, Kubernetes, or ECS
- Experience with backup, disaster recovery, or high‑availability solutions
- Prior experience working in government or highly regulated enterprise environments
- Relevant technical certifications (e.g. VMware, Microsoft, Red Hat, AWS)
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Client-provided location(s): Singapore
Job ID: Kyndryl-R-57958
Employment Type: FULL_TIME
Posted: 2026-02-25T18:36:04
Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Life Insurance
- Dental Insurance
- Health Reimbursement Account
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Financial Counseling
Professional Development
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Promote From Within
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program