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Senior Associate, Infrastructure Specialist

1 month ago Tokyo, Japan

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialist at Kyndryl

At Kyndryl, our Infrastructure Specialists are project-based experts across the full spectrum of IT infrastructure. They excel in analysis, documentation, visualizing handover processes, delivering timely solutions-and most importantly, in "figuring things out." Your intuitive understanding of how systems interact with their environments makes you an invaluable asset to every client.

This role has two key dimensions:

Contributing to active projects-analyzing issues and technical challenges, proposing solutions, and performing system testing, modification, automation, and integration. Driving long-term strategic planning and operational execution for IT infrastructure. Since the role is not limited to a specific platform, a broad understanding of diverse technologies is essential. That also means you'll gain unique experiences and growth opportunities that are hard to find elsewhere.

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You'll be involved from the early stages of projects-assessing feasibility, identifying technical and timeline risks, and helping shape the path forward. Because you'll be addressing both client expectations and internal challenges, your contributions will be highly visible and widely recognized. In fact, one of the most telling signs of success in this role is when clients return and specifically request to work with the same specialist again. That's the kind of impact you can have.

This is a project-based role where you'll be deeply involved throughout the project lifecycle, working closely with architects, technicians, and project managers. No matter your current technical level or future career goals, you'll find opportunities to grow-and teammates who will support you along the way. Boredom? Not a chance.

Who You Are

Who You Are

You possess strong skills and proven experience in your area of expertise, backed by a solid track record of success. Equally important, however, is your growth mindset-a proactive attitude toward developing yourself both personally and professionally. You are customer-centric, always prioritizing the success of your clients in everything you do. You also bring an open, borderless mindset, naturally embracing collaboration and inclusivity in working with others.

Required Technical and Professional Experience

  • Deep expertise in a specific technical domain (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
  • Experience working with enterprise IT applications
  • Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or system architecture in a public cloud environment (e.g., AWS)
  • Strong knowledge of both Windows and Linux operating systems
  • Proven ability to drive engineering solutions and collaborate across teams
  • Extensive experience and sound judgment in planning and executing toward goals
  • Ability to apply general principles to specific challenges and derive conclusions or solutions
  • Excellent verbal and written communication skills
  • Strong background in process improvement
  • Proficiency in Japanese

Preferred Technical and Professional Experience

  • In-depth knowledge of Amazon cloud hosting architecture; experience with both AWS and Azure is a plus
  • Excellent judgment and decision-making capabilities
  • Familiarity with a wide range of IT concepts, practices, and methodologies
  • Knowledge of design techniques, tools, and principles involved in creating detailed technical plans, blueprints, diagrams, and models
  • Logical reasoning and analytical skills to evaluate the pros and cons of alternative solutions or approaches
  • Strong analytical and problem-solving skills with exceptional attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Tokyo, Japan, Flexible / Remote
Job ID: Kyndryl-R-44897
Employment Type: FULL_TIME
Posted: 2025-07-21T11:34:14

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Reimbursement Account
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Volunteer Time Off
    • Financial and Retirement

      • Professional Development

        • Mentor Program
        • Access to Online Courses
        • Lunch and Learns
      • Diversity and Inclusion