SAP HCM Functional Analyst - AMS Application Support

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The role ensures the stable, accurate and timely operation of Human Capital Management processes in SAP ECC and SAP S/4HANA, covering:

SAP HCM - PA (Personnel Administration)

- Master data management (infotypes), employee actions, contracts and organizational assignments
- Integration validation with time, payroll and self-service platforms

SAP HCM - OM (Organizational Management)

- Organizational structures, positions and relationships
- Plan version consistency, delimitations, PA/OM synchronization

SAP HCM - TM (Time Management)

- Attendance/absence management, time evaluation, rules and schemas
- Integration with external time/attendance systems and payroll

SAP HCM - PY (Payroll)

- Payroll calculation, retroactivity, wage types, deductions/earnings
- Schemas, rules, operations and legal/tax calculation
- Posting to FI, off‑cycle payroll, post‑payroll processes and legal reports

Key Integrations

- Time & attendance systems

• Diagnose and resolve issues in PA/OM: infotype inconsistencies, PA‑OM synchronization, employee actions, organizational structure adjustments.
• Support TM processes: time evaluation errors, rule inconsistencies, attendance/absence calculations and integrations with external time systems.
• Address PY issues: schema/rule errors, wage type miscalculations, retroactivity issues, tax determination, off‑cycle corrections and payment processing.
• Validate payroll postings to FI and troubleshoot integration errors affecting financial entries or banking files.
• Monitor the entire payroll cycle: pre‑payroll checks, calculation, validation, approval, posting, payment and statutory reporting.
• Manage tickets based on priority, impact and SLA compliance within the AMS service model.

• Validate PA/OM structures, infotype dependencies and organizational assignments.
• Review and maintain payroll schemas, rules and calculation logic (functions, operations).
• Validate TM evaluation logic, schema processing, grouping parameters and work schedules.
• Ensure data consistency between ECC and S/4HANA (clusters, time results, payroll results, PA tables).
• Validate end‑to‑end scenarios across hiring, time management, payroll and financial posting.

• Prepare RICEFW specifications for ABAP developments (interfaces, reports, enhancements, BAdIs/exits, SmartForms/Adobe).
• Collaborate with Basis/Security teams on authorizations, structural profiles, Fiori catalogs (for S/4), transport management, performance tuning and HR‑related background jobs.
• Validate integrations with external systems (time clocks, attendance solutions, banking systems, payroll interfaces, document management, etc.).
• Ensure alignment with AMS operational policies, governance and change‑management processes.

• Maintain updated documentation on configurations, process flows, test evidence and operational manuals.
• Provide documentation for audits, internal control reviews and compliance with labor/regulatory requirements.
• Record recurring solutions and contribute to the standardization of best practices in the knowledge base.

• Participate in SIT/UAT cycles for PA/OM/TM/PY.
• Validate transports and functional deliverables in release cycles for ECC and S/4HANA.
• Support post‑release stabilization by monitoring payroll results, time evaluation, integrations and master data.

• Identify optimization opportunities in time evaluation, payroll calculation, organizational structures and master data processes.
• Recommend improvements to enhance performance, stability, automation and traceability.
• Promote standardization, documentation quality and operational efficiency.

• SAP HCM (PA, OM, TM, PY) in ECC and S/4HANA.
• Strong expertise in Payroll: schemas, rules, retroactivity, legal/tax calculation, clusters and off‑cycle.
• Solid understanding of Time Management schemas, rules, calendars and work schedules.
• Payroll posting to FI and financial reconciliation of payroll results.
• ITSM tools (ServiceNow, Jira) and ALM tools (Solution Manager, ChaRM).
• HR authorizations, structural profiles, logs and trace analysis.
• Excel (advanced), Teams and collaboration tools.
• Familiarity with ITIL frameworks and AMS practices.

• Clear communication with technical teams and HR/Payroll stakeholders.
• Analytical thinking and structured diagnostic capabilities.
• Strong organizational and documentation discipline.
• Collaborative mindset and customer‑service orientation.
• Ability to work under pressure during payroll cycles.
• Continuous improvement mindset.

• Bachelor's degree in IT, Systems, Business Administration, Human Resources, Finance or related fields.
• +3 years experiences
• SAP HCM certification (PA/OM, TM or PY) preferred.
• ITIL certification preferred.

• Proven experience providing SAP HCM functional support in AMS environments.
• Hands‑on experience in Payroll (PY) and Time Management (TM).
• Experience in environments with multiple integrations and high operational load.
• Participation in rollouts, stabilization efforts or ECC→S/4HANA migrations.

• Availability for night shifts, on‑call rotations and off‑hours support windows, especially for payroll cycles or system installations.
• Collaboration with global and multidisciplinary teams.
• Remote or hybrid work model, with 24/7 operations as required.

• English: Basic