Operations Engineer
Yesterday• Flexible / Remote
Bangalore, IndiaChennai, India
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Key Responsibilities
- Own and resolve complex production incidents, performing deep Root Cause Analysis (RCA) and implementing preventive actions
- Provide L2/L3 support for mission-critical banking platforms (Core Banking, Treasury, Payments)
- Lead incident triage and resolution for high-severity events, including on-call responsibilities
- Drive automation of operational tasks to reduce manual effort and recurring incidents
- Coordinate releases, deployments, and environment readiness using CI/CD tooling (Jenkins, Git, XL Release )
- Collaborate with development, infrastructure, and security teams to improve system resilience and reliability
- Produce RCA reports, knowledge articles, and operational runbooks aligned with audit and compliance requirements
- Mentor junior engineers and act as a technical escalation point for L1/L2 teams
- Monitor application and infrastructure health using Dynatrace ,Prometheus etc.
- Ability to Work across Infrastructure + Applications + Devops teams
- Support Production Operations ,deployment and automation
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Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties.
Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.Required Technical and Professional Experience
Required Technical and Professional Experience
- 1 to 2 years of experience as Operatios Engineer with strong hands on IT Operations
- Familiarity with Banking operations like accounts, payments, cards, digital channels etc.,
- Understanding of customer journeys and process flows across banking services
- Familiarity with software development lifecycle and testing practices
- Basic knowledge of application support, incident/problem management, and process improvement
- Exposure to data analysis and documentation practices
- Strong analytical, impact analysis and problem-solving abilities
- Collaborative team player with effective communication skills
- Detail-oriented with focus on quality execution
- Strong sense of ownership and accountability
- Expertise in scripting and automation (Python, Shell, PowerShell)
- Strong knowledge in Azure /AWS Cloud Platforms
- Hands-on with CI/CD pipelines (Jenkins, Git, XL Deploy & Release)
- Experience with middleware and integration patterns (MQ, APIs, batch systems)
- Knowledge of observability tools (Splunk, Grafana, Dynatrace, ELK Stack )
- Exposure to container platforms (OpenShift / Kubernetes)
- Strong grounding in ITIL processes (Incident, Problem, Change)
- Srong skills on IAC Tools (Ansible/Terraform)
- Strong Linux/Unix and Windows administration
- Exposure to Batch Job Monitoring ( Tivoli work scheduler / Batch scheduling Tools)
- Perform incident management, root cause analysis (RCA), and issue resolution
- Collaborate with development, QA, and infrastructure teams
- Ensure system reliability, availability, and performance
- Maintain documentation, dashboards, and monitoring alerts
Preferred Technical and Professional Experience
- Banking / BFSi preferred
- Bachelor's/Master's in Computer Science / IT / Engineering
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Client-provided location(s): Flexible / Remote, Bangalore, India, Chennai, India
Job ID: Kyndryl-R-61478
Employment Type: FULL_TIME
Posted: 2026-05-21T18:44:07
Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Life Insurance
- Dental Insurance
- Health Reimbursement Account
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Financial Counseling
Professional Development
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Promote From Within
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at Kyndryl.