Network Support

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Manifests a strong analytical and problem solving ability to escalate and negotiate complex and conflicting issues in IT technical investigations, handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible.

Implementation, manage and maintain multiple large and small-sized Network Plant environments across the globe.

Implement OT Network for Site ,co-ordinating with Central Team

Implementing various networking concepts like TCP/IP, VLAN and Switching concepts.

Possesses a solid working knowledge of the Information Technology Infrastructure Library (ITIL) to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows.force.

Job Specification

Qualification: Minimum of Bachelor's Degree

Experience: 6 + years experience in Network operations in large corporate network.

Competencies

a) Technical:

1.Solid advanced technical skills related to infrastructure technologies including Cisco Local Area Network, Siemens, Scala Networks

2.Expertise in implementation and troubleshooting experience in OT , Wireless

3. Hands on experience in IOT Project implementation and Arrive the Solution for business to meet the business timelines

4.Implementation, manage and maintain multiple large and small-sized OT Plant environments across the globe.

5.Implementation, manage and maintain multiple large and small-sized OT Network environments across the globe.

6.Knowledge on packet captures tools like Wireshark and analysis.

7.Strong knowledge on Network monitoring and management tools ( NetFlow, SNMP).

8.Expert-level experience supporting highly available services.

9.Possesses a solid working knowledge of the Information Technology Infrastructure Library (ITIL) to recognize appropriate aspects in the Incident, Problem, Change and Availability processes as it related to Data Network activities and workflows.

b) Behavioural:

Administration, Problem solving skills, leadership, good communication, teamwork , decision making, able to communicate with Leadership team.

Good interpersonal skills that include the ability to effectively communicate in both writing and verbally and to be able to work with clients and remotely assist non-technical users with troubleshooting.

Manifests a strong analytical and problem solving ability to escalate and negotiate complex and conflicting issues in IT technical investigations, handle multiple and shifting priorities in a timely fashion across a broad spectrum of operating environments and to drive solutions that are both financially sound and operationally feasible.

Ability to multitask and meet project deadlines with minimal supervision.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise:

1.Solid advanced technical skills related to infrastructure technologies including Cisco Local Area Network, Siemens, Scala Networks

2.Expertise in implementation and troubleshooting experience in OT , Wireless

3. Hands on experience in IOT Project implementation and Arrive the Solution for business to meet the business timelines

4.Implementation, manage and maintain multiple large and small-sized OT Plant environments across the globe.

5.Implementation, manage and maintain multiple large and small-sized OT Network environments across the globe.

6.Knowledge on packet captures tools like Wireshark and analysis.

7.Strong knowledge on Network monitoring and management tools ( NetFlow, SNMP).

8.Expert-level experience supporting highly available services.