Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
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Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Key Responsibilities:
Solution Architecture & Design
- Lead the design and delivery of tailored solutions within the CRM ecosystem and Power Platform solutions ensuring alignment with client needs and industry best practices.
- Provide architectural guidance, including system integration strategies, data flows, and performance optimization, while adhering to compliance standards such as GDPR and HSE guidelines.
- Collaborate with engineering and product teams to ensure seamless implementation of solutions and ongoing system enhancements.
- Technical Design Authority for large complex CRM programmers.
- Improving current IT infrastructure, optimizing business operations for efficiency with an emphasis on knowledge sharing among partners/stakeholders.
- Creating and maintaining methods for compliance architecture, such as data storage, metadata management and change control.
- Act as a trusted advisor to clients, understanding their strategic goals and offering innovative solutions to meet business and clinical objectives.
- Partner with internal teams (engineering, project management) to ensure solutions are scalable, secure, and aligned.
- Develop technical roadmaps and strategies for CRM adoption and optimization and closely work with customer Enterprise Architect to finalize the solution.
- Deliver high- and low-level solution designs, blueprints, and architecture documentation.
- Continuously evaluate and adopt emerging technologies to maintain competitive advantage.
- Provide architectural governance and ensure alignment with enterprise architecture standards.
Technical Leadership
- Provide guidance to development teams on best practices and coding standards.
- Act as a subject matter expert (SME) for Dynamics 365 CRM and Power Platform.
- Conduct performance testing and troubleshoot system issues.
- Guide and mentor development teams through the implementation of architectural blueprints.
Integration & Customization
- Lead development of custom plugins, workflows, and integrations using Dynamics 365 SDK, Power Automate, and Azure Services like: Azure Function, Service Bus, Logic Apps etc.
- Configure and customize CRM entities, forms, views, and dashboards.
- Oversee data migration and ensure data integrity.
Power Platform Expertise
- Build and deploy Canvas and Model-Driven Power Apps.
- Automate business processes using Power Automate.
Stakeholder Collaboration
- Gather and analyze business requirements.
- Translate requirements into technical specifications.
- Communicate complex technical concepts to non-technical stakeholders.
Data Modelling
- Design and develop data models to support business intelligence and reporting needs.
- Ensure data integrity and consistency across various data sources.
- Collaborate with IT and business stakeholders to understand data requirements and translate them into effective data models.
Reporting
- Develop and maintain dashboards and reports using tools such as Power BI, Tableau, or Excel.
- Generate regular and ad-hoc reports to provide insights into key business metrics.
- Ensure reports are accurate, timely, and meet the needs of stakeholders.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience
- Bachelor's degree in computer science, IT, or related field.
- 10+ experience as a Dynamics CRM Architect.
- Expertise in Microsoft Dynamics 365 CRM (Sales, Marketing (CI-Journey) and Customer Service, Power Platform (Power Apps, Power Automate, Power BI) C#, JavaScript, .NET, SQL Server, Azure services and REST APIs.
- Strong understanding of SDLC, Agile methodologies, and CI/CD pipelines. Experience with any combination of the following security services: threat modelling, secure coding, identity management and authorization, authentication, system administration.
- Strong knowledge of network security, secure coding principles, and common vulnerabilities (OWASP, SAST/DAST).
- Hands on Experience in DevSecOps practices and security tooling integration into CI/CD.
- Excellent problem-solving, communication, and interpersonal skills.
Preferred Technical and Professional Experience
- Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
- Microsoft Certified: Power Platform Developer Associate
- Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.