Mainframe z/OS System Programmer

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Mainframe z/OS System Programmer at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.

There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Roles & Responsibilities

• z/OS SME Lead is a technical leadership role, uniting and guiding Kyndryl technical teams, stakeholders from clients, governance, and project executives to delivery and even the vendors who work with the client.
• As a Lead SME, you'll draw upon the full breadth of your talent and experience. This is a technical leadership role aligned with Kyndryl vision, mission, and values.
• As a subject matter expert to the client - consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you're the tech leader for implementation.
• Having in depth technical expertise with exposure to latest technology advancements.
• Formulate the Technology roadmap and set the technical direction.
• Exposure to multiple accounts with high flexibility, high availability, contributions to wider community and initiatives/global projects/RCAs/THCs/Modernization projects.
• Has to mentor people, support the ongoing /upcoming training programs - Reskilling, Upskilling, Cross skilling initiatives.
• Lead and deliver new/existing deal engagements. Act as a bridge between technical and management leadership team on Solution engagements.
• Offer Technical & Consulting assistance to all customers.Creating predictable outcomes by turning project execution into a controlled procedure.
• Identify & utilize new technological assets and solutions to drive innovation, modernization, automation, optimization, and efficiency.
• Lead and deliver impactful presentations on Kyndryl Mainframe Managed services.
• Lead Cross practice Mainframe transformation and Application modernization initiatives.
• Lead and drive the following activities.
• Lead and extend the Support for all Geos.
• Lead and Support Global engagements.
• Lead Technical health Assessment.
• Support Major Incidents and RCAs.
• Provide technical guidance to the team during critical projects / New solutions/ changes.
• Own SIPs, Automation, process, Skills, and Accountability.
• Lead skill building activities - including mentoring, identifying skill areas, gaps, assessments, planning, and execution.
• Liaise with System Programmers, Delivery Leaders, Client Partner Executives, SALs and Client.

• 10+ years of relevant experience in Mainframe zOS Platform support.
• Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software.
• License management for ISV products, Patch management for zOS
• Knowledge on SMP/E.
• Experience with ISV product upgrades.
• Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis.

• Bachelor's degree in computer science or a related field.
• SME for MF ZOS system programming problem determination.
• Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
• Troubleshoot Infrastructure and Application issues related to ZOS.
• Implementing and enforcing security policies on the z/OS system to protect sensitive data.