Mainframe Print Services Administrator

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.

There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

• Demonstrates comprehensive understanding of mainframe print architecture, including JES (Job Entry Subsystem) operations and effective spool/queue management.

• Proficient in developing and troubleshooting JCL for print jobs, with expertise in managing pertinent DD statements (SYSOUT, PRINTER).

• Possesses hands-on experience with mainframe printers such as IBM 3800, 3900, etc., and is knowledgeable about printer communication protocols including SNA and TCP/IP.

• Well-versed in print management applications such as AFP and IBM Infoprint Manager, along with utilities like SDSF.

• Skilled at overseeing JES spools and output queues and resolving issues related to stuck or failed print jobs efficiently.

• Experienced in preparing and formatting reports for mainframe printing, utilizing tools such as DFSORT or Syncsort for optimal output.

• Capable of diagnosing complex print job challenges and collaborating with hardware teams to facilitate printer maintenance and support.

• Adept at scripting (REXX or CLIST) to automate and optimize print processes.

• Solid grasp of network printing protocols; foundational knowledge of OS/390, z/OS, or equivalent mainframe operating systems.
• Basic knowledge of OS/390, z/OS or other mainframe operating systems.