Mainframe Print Engineer (JES2/JES3, InfoPrint, Automation)
Yesterday• Flexible / Remote
Bangalore, India
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Key Responsibilities
JES2/JES3 Output Routing & Control
- Engineer and maintain JES2/JES3 print routing policies (classes, forms, FSS writers, NJE/NJI routing, Transforms, destinations).
- Configure and tune output queues, writer startup/shutdown behavior, error recovery, and reprint/hold/release workflows.
- Establish standards for dataset attributes, forms control, separators, and message routing for operations teams.
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IBM Print Subsystems
- Install, configure, and support InfoPrint Server (including IP PrintWay extended/basic, LPD/LPR, direct socket printing).
- Manage PSF (Print Services Facility) configuration-AFP resources, transforms, printers, and device/workstation definitions.
- Integrate additional IBM print components as required (e.g., AFP resources, ACIF/Indexing, AFP/line data transforms).
Automation & Event Handling
- Build and maintain automation rules and event handling using NetView/SA (automation tables, command lists) and OPS/MVS (OPS/REXX, AOF policies).
- Automate writer recovery, queue cleanup, message‑driven actions, and operator assist tasks to reduce MTTR and manual effort.
- Implement alerting and health checks for writers, queues, spool volumes, and printer endpoints.
Scripting & Tooling
- Develop REXX utilities to validate routing tables, generate configurations, parse logs, and support reprint/reroute functions.
- Create reusable scripts/runbooks for deployments, DR tests, and routine health checks.
Operations, Reliability & DR
- Lead incident triage for JES/print failures (writer abends, device errors, transform failures, network issues).
- Partner with infrastructure teams to ensure HA/DR for print services (redundant writers, alternate destinations, cross‑site routing); participate in DR tests.
- Maintain change records, risk/impact analyses, validation/back‑out plans, and post‑implementation reviews.
Governance & Documentation
- Maintain standards, runbooks, and design docs for JES routing, InfoPrint/PSF configuration, security controls, and operational procedures.
- Collaborate with Security to enforce RACF controls for output datasets, started tasks, and remote print access; support audits with evidence.
Who You Are
- 12+ years in mainframe systems engineering with a focus on JES2/JES3 output management.
- Strong hands‑on experience with InfoPrint Server, PSF, and IBM print workflows (AFP/line data, transforms, routing).
- Proficiency in REXX (and OPS/REXX) for automation and tooling.
- Practical experience building automation with NetView/SA and OPS/MVS for message and event handling.
- Solid understanding of z/OS operations (SDSF, console, JES commands), NJE, TCP/IP print protocols (LPR/LPD, IPP where applicable).
- Proven incident response and RCA skills for JES writers, output queues, and print subsystem issues.
Preferred / Nice to Have
- Knowledge of AFP resources (overlays, fonts), ACIF indexing, and transform tuning.
- Experience with CA Spool/LRS/InfoPrint Manager or other output management suites.
- Familiarity with certificate/TLS enablement for IP PrintWay Extended and secured endpoints.
- Exposure to capacity planning for spool volumes and print throughput.
Core Competencies
- Analytical troubleshooting and methodical RCA.
- Strong communication with Operations, App teams, and Vendors.
- Documentation rigor and change discipline.
- Bias for automation and continuous improvement.
Success Measures (KPIs)
- Availability/MTTR: Fewer writer/print outages; faster automated recoveries.
- Throughput/Latency: Improved end‑to‑end print times and queue health.
- Change Quality: High success rate, minimal emergency/back‑outs.
- Operational Efficiency: Reduced manual interventions via NetView/SA & OPS/MVS automation.
- Audit/Compliance: Clean evidence for access controls and data handling.
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Client-provided location(s): Flexible / Remote, Bangalore, India
Job ID: Kyndryl-R-58832
Employment Type: FULL_TIME
Posted: 2026-03-25T18:40:17
Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Life Insurance
- Dental Insurance
- Health Reimbursement Account
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Financial Counseling
Professional Development
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Promote From Within
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at Kyndryl.