Head of Innovation

Key Responsibilities
Service Innovation

• Continuous analysis of technological, regulatory, and market trends to identify opportunities for new services aligned with Intesa's positioning
• Defining business cases, MVPs, and launch roadmaps for new solutions, in coordination with Product, Compliance, and Technology
• Managing the idea-to-market cycle: from validation with pilot customers to production rollout

AI Evangelism & Adoption

• Promoting an AI culture within the company through training, demos, internal use cases, and communities of practice
• Scouting and evaluating AI tools, models, and frameworks applicable to internal processes and services offered
• Supporting business units in identifying high-impact AI use cases and measuring results

Requirements:

• High school diploma or bachelor's degree in Economics, Engineering, Computer Science, or a related field
• At least 3-5 years of experience in this role
• Excellent knowledge of English; a minimum B2-C1 level is required
• Goal-oriented mindset and strong customer focus
• Excellent mediation skills, even in critical situations
• Problem-solving skills and a structured approach to decision-making

Location: Turin-Milan (with a remote work contract)
What we offer:

• A young and dynamic environment
• A highly flexible remote work contract
• Trust and respect for ideas and opinions: in our team, everyone is free to share and propose new ideas and solutions
• Community events and initiatives where you'll have the opportunity to discuss company projects related to sustainability, inclusion, and education.

Consent to data processing
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Diversity&Inclusion
HR managers, HR recruiters and employees all have a responsibility to ensure that diversity and inclusion are respected during the selection process. Prejudices and unconscious stereotypes must not influence our selection processes. We look for the best candidates and the real value they can bring to the organisation. We value meritocracy. We value diversity, setting aside our prejudices. All persons should have the opportunity to be considered for employment regardless of their race, colour, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, disability, military service, pregnancy, childbirth and related medical conditions, or any other characteristic protected by law and our collective bargaining agreements. INTESA will endeavour to make reasonable accommodation of known physical or mental limitations of a qualified candidate with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Acknowledgement of the Code of Ethics and Disciplinary Code
Before submitting your application, you are invited to read the company's Code of Ethics, which can be found on our website, and to note that Intesa's disciplinary code complies with the relevant provisions of the CCNL metalmeccanici, the collective agreement for employees and managers of Intesa s.p.a.

Who You Are

See the job description above

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Flexible / Remote, Milan, Italy

Job ID: Kyndryl-R-61618

Employment Type: FULL_TIME

Posted: 2026-05-15T18:33:47