Director, Consult Partner - Property & Casualty Insurance

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

WORK REMOTELY BASED OUT OF CHICAGO, NEW YORK, NEW JERSEY, CONNECTICUT

Kyndryl Consult is the fastest-growing business within the organization and instrumental to the company's strategic growth objectives. As a Consult Partner, you will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and creating strategic change agendas within Kyndryl's largest accounts across the C-suite - spanning the intersection of complex business and IT transformation.

• Deep expertise in the Specialty Insurance market, including complex, high-risk and bespoke coverage models
• Strong understanding of specialty underwriting, broker-driven distribution, and tailored policy structures
• Property & Casualty (P&C) experience is a strong plus, particularly where it intersects with specialty lines
• Additional familiarity with Life Insurance and broker ecosystems is beneficial

• Proven ability to build pipeline and close deals within Specialty Insurance, across carriers, MGAs, and brokers
• Ability to identify whitespace opportunities and position transformation-led engagements
• Trusted advisor who can guide clients through modernization journeys, aligning business needs with technology solutions
• Effective at communicating value to both Lines of Business (Underwriting, Claims, Operations) and IT organizations

• Strong understanding of insurance core platforms, including:
  
  
  • Policy Administration Systems (Guidewire, Duck Creek, Majesco, etc.)
  • Underwriting and workflow orchestration tools
  • Claims platforms (especially in specialty/P&C environments)
• Ability to sell transformation of legacy technology estates, positioning modernization as a driver of growth and efficiency

• Ability to lead with and sell Agentic AI-driven transformation, including:
  
  
  • Orchestrating complex underwriting workflows
  • Automating case-based decisioning and risk evaluation
  • Enhancing broker and agent engagement models
• Positions AI in terms of tangible business outcomes, such as:
  
  
  • Accelerated underwriting cycles and deal velocity
  • Improved pricing and risk accuracy
  • Scalable operations for bespoke products
• P&C knowledge (plus):
  
  
  • Ability to articulate how Agentic AI transforms claims, including FNOL, triage, adjudication, and fraud detection
  • Experience positioning AI within major policy administration ecosystems (Guidewire, Duck Creek, Majesco preferred)

• Established relationships across Specialty carriers, brokers, and MGAs in the Midwest and/or Northeast
• Recognized as a sales leader and trusted advisor in AI-driven insurance transformation

• Inherit a small portfolio of insurance accounts with existing paperwork and base-level traction - then grow them into sizable, meaningful revenue relationships
• Operate with a hunter-farmer mindset: open new doors within existing accounts while identifying and converting net-new opportunities
• Focus growth where you have the greatest right to win, prioritizing clients with immediate AI transformation needs and mission-critical modernization agendas
• Support the identification, pursuit, and conversion of a pipeline of opportunities; manage scoping, fee negotiation, and risk across engagements

• Build and maintain deep relationships with client CXOs and senior executives - becoming a trusted advisor and the go-to person for strategic technology decisions
• Lead C-level client interactions and consulting initiatives, delivering high-quality outcomes alongside senior stakeholders
• Drive client satisfaction as measured by Net Promoter Score (NPS) and secure client references for expanded engagement

• Drive significant financial outcomes through signings, revenue targets, and backlog growth
• Ensure sustained profitability, managing margin expectations across engagements
• Achieve individual and team utilization targets while maintaining delivery excellence

• Lead multi-disciplinary teams through complex consulting engagements, fostering a culture of curiosity, innovation, and continuous development
• Utilize insurance industry and technology expertise to shape Kyndryl's strategic initiatives and align with the company's broader vision
• Drive external eminence - developing thought leadership, intellectual capital, and a strong personal and organizational brand in the market

• Proven, repeatable track record of owning, growing, and expanding accounts from a small base into significant revenue relationships
• Demonstrated ability to operate in white space - building relationships and pipeline in markets where infrastructure and brand recognition are still developing
• Experience in a hunter-farmer hybrid capacity with measurable outcomes in both account expansion and new logo development
• Comfort engaging at the CXO level with credibility, gravitas, and the ability to advise on both business strategy and technology transformation
• Familiarity with AI-driven transformation use cases and the ability to articulate their value to insurance sector executives
• Existing market relationships that accelerate time-to-trust with target accounts