Customer Technology Advisor Data & Artificial Intelligence

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Why This Role at Kyndryl Austria

Data & AI is now a core pillar of enterprise modernization at Kyndryl - not an experiment.

In Austria, we partner with large, complex organizations that are ready to move beyond pilots and expect trusted advisors who can deliver data platforms and AI solutions at scale, with credibility and impact.

This is not a delivery-only role. It is about influence, technical depth, commercial awareness, and vision.

Job Description

As a Customer Technology Advisor for Data & AI, you are a senior, customer-facing expert who helps organizations design, adopt, and scale data- and AI-driven capabilities.

You operate at the intersection of business strategy, modern data platforms, and advanced AI, partnering with executives, architects, and consultants to translate business ambitions into pragmatic, scalable solutions.

From early advisory discussions to solution shaping and pre-sales leadership, you play a decisive role in building trust, credibility, and winning complex Data & AI transformation engagements.

What You Will Do

• Act as a trusted advisor to CIOs, CDOs, and AI leaders, guiding them through data modernization, analytics, and AI adoption journeys
• Lead Data & AI solution design in complex sales and pre-sales engagements, owning the technical storyline and architectural integrity
• Shape end-to-end data and AI architectures, from ingestion and governance to analytics, machine learning, and generative AI use cases
• Create and present compelling value narratives, proposals, demos, and proofs of concept that connect technology to measurable business outcomes
• Collaborate closely with hyperscalers and technology partners (e.g. Microsoft, Databricks, Snowflake) to deliver best-of-ecosystem solutions
• Stay ahead of trends in GenAI, advanced analytics, and data platforms, and translate innovation into client-ready offerings

Who You Are

You are an experienced Data & AI professional who enjoys customer interaction, strategic thinking, and shaping solutions. You combine technical credibility with business acumen and feel comfortable engaging senior stakeholders.

You bring a growth mindset, a strong sense of ownership, and a genuine focus on customer success. You are open, inclusive, and collaborative - naturally working across disciplines, cultures, and teams.

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What Sets You Apart

Must-have

• 5+ years of experience in Data & AI consulting, architecture, or advisory roles, with direct customer responsibility
• Proven ability to translate business challenges into Data & AI strategies - not just technical architectures
• Confidence leading discussions with senior stakeholders and owning the technical direction in pursuits and client engagements
• Fluent German and English, with the ability to communicate complex ideas clearly and convincingly

Strong advantage

• Hands-on experience designing modern data platforms (e.g. Databricks, Microsoft Fabric, Snowflake) and understanding their trade-offs
• Experience with data governance, security, and compliance in enterprise environments
• Solid grounding in AI and machine learning concepts, including generative AI
• Exposure to advanced analytics, knowledge graphs (e.g. Neo4j), or industry-specific AI use cases

Your Future at Kyndryl

Every role at Kyndryl is a chance to grow. You will have access to extensive learning opportunities, hands-on experience with complex clients, and certifications across major platforms and hyperscalers.

Whether you want to broaden your expertise or deepen it in a specific domain or industry, Kyndryl gives you the space and support to shape your own career path.

The minimum yearly salary suitable for this full-time role as a Customer Technology Advisor Data & Artificial Intelligence is €68,320. Your actual salary will be discussed in a personal interview, taking into account your professional experience as well as qualifications and educational background.

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Flexible / Remote, Vienna, Austria

Job ID: Kyndryl-R-54044

Employment Type: FULL_TIME

Posted: 2026-02-04T18:35:40