Customer Technical Architect for Hybrid Cloud

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join our Hybrid Cloud dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge consulting and Go-To-Market teams. Being a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and Customer Partners, you will leverage your technical and solutioning expertise to drive targeted opportunities and exceed customer expectations.

Through your extensive technical knowledge of the Hybrid Cloud and associated domains, you will enhance the development of profitable deals that drive our success. You will leverage your exceptional customer-facing skills and your articulate communication style to convey the technical benefits of Kyndryl's capabilities, matching the unique needs of each customer. To do so, you will employ your abilities for swift customer interaction, precise requirement gathering, compelling proposal development and engaging presentation delivery.

As a strategic thinker, you will become a trusted advisor for both our sales team and our customers and will be responsible for aligning business needs with the technical offerings and proposals of the company. You will lead a team of consultants and architects who you will coordinate in the entire pre-sales process, including all necessary actions to showcase and execute our eminence in the industry.

Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.

Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• Bachelor's degree

• 7 years of experience (minimum) in consultative selling experience for multi-industry customers

• Deep knowledge of service offerings and technical solutions in Hybrid Cloud technology
• Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions
• Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Virtualization; Private and Public Cloud; High Performance Computing; Artificial Intelligence; Security and Resiliency; Data and Analytics

Preferred Skills and Experience

• Master's degree
• Over 10 years of experience selling technical services for multi-industry customers

• Cerfications or experience in the following focus area(s): Mainframe and Mission Critical; Digital Workplace; Network and Edge;

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.