Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The "C&N Contract Professional" position involves providing commercial and contract guidance to the business organization and other functions, drafting and negotiating agreements that accurately specify the business relationships between Kyndryl and clients, alliances, partners, and other companies, and supporting account teams by managing contracts through post-signing contract management activities such as follow-on client negotiations, amendments, contract changes, formal communications, extensions, claims, and termination. The role requires developing working relationships with clients, effectively representing Kyndryl, representing clients within Kyndryl, concluding sound contract negotiations, and performing efficient contract management. Effective communication and negotiation with all levels within Kyndryl, clients, suppliers, partners, and their external representatives are essential. For international contracts, the role entails interfacing with teams in other countries and ensuring the agreement accurately reflects Kyndryl's capabilities in all countries within scope.
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The position requires experience in contract negotiation, contract management, and leadership capabilities for face-to-face interactions with senior executives of clients' organisations, client external advisors, including outside counsel, and stakeholders within Kyndryl. This role also requires collaboration with the general Legal organisation and partnering with Kyndryl transaction lawyers involved in certain contract negotiations and post-signing activities. Each C&N Contract Professional is responsible for supporting several accounts, which may span multiple countries. Priority Accounts require proactive support from the C&N Contract Professional, based on insights gathered from the Account Team to anticipate needs and provide guidance and advice as needed.
Key Responsibilities
- Contract Drafting and Review: Draft, review, and negotiate contracts, ensuring all terms and conditions are favorable to the organization and compliant with legal standards.
- Risk Assessment: Identify potential risks in contract terms and propose appropriate solutions to mitigate those risks.
- Negotiation: Lead negotiations with clients, vendors, and other stakeholders to achieve optimal contract terms and conditions.
- Contract Management: Lead follow-on client negotiations, amendments, contract changes, formal communications, extensions, claims, and termination events with clients and suppliers.
- Compliance: Ensure all contracts comply with applicable laws, regulations, and company policies.
- Relationship Management: Maintain positive relationships with clients, vendors, and internal stakeholders to facilitate smooth negotiations and contract execution.
- Documentation: Maintain accurate records of all contracts and negotiations, ensuring easy retrieval and review.
- Continuous Improvement: Stay updated on industry trends, legal developments, and best practices in contract management and negotiation
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and certification programs. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others
Required Technical and Professional Experience:
- Minimum 3 years' experience in contract management and/or negotiations, preferably in the technology services sector.
- Experience negotiating opposite sophisticated inside and outside counsels.
- Candidates must possess written and verbal multilingual capabilities, including English and at least one additional language relevant to the APAC and MEA regions (e.g., Thai, Bahasa, Korean), for contract drafting and negotiations.
- Having relevant in-house experience in a multinational organization is very desirable, but not a pre-requisite.
Preferred Technical and Professional Experience:
- Bachelor's degree in accounting, business, law, or equivalent.
- Strong problem-solving, analytical, and critical-thinking skills.
- Maintain high ethical standards in negotiations and contract management.
- Collaborate effectively with cross-functional teams.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.