JEWELRY/DISTRICT SALES MANAGER
JOB DESCRIPTION
Direct and supervise the activities of the store management and support associates. Meet financial goals. Verify that all standards and policies are followed in every store while modeling and instilling the Key's Values and Standards of Customer 1st. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Create a selling culture where all team members are driven to provide an outstanding Customer 1st experience in order to exceed sales and performance expectations established by the senior leadership team
- Recruit, select, and develop talent within assigned market to build a strong sales team and future leadership for our brand
- Build diverse teams that reflect the community in which they serve
- Perform retail location inspections to review conditions, Customer 1st performance, merchandising standards, associate performance, and overall operations
- Lead training and development activities including product knowledge, selling skills, customer service, and leadership development
- Communicate with senior leadership regularly about team member engagement, customer satisfaction, competitive issues, and market specific trends
- Promote an open and inclusive work environment where associates are engaged and understand how their work supports the success of the brand
- Support the brand mission, vision, and value proposition in all facets of work
- Follow up promptly on all customer service complaints
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Maintain flexibility to work weekends and travel as needed
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum
- Bachelor's Degree business or related field, plus five years of experience in sales and jewelry operations; or combination of relevant education and experience
- Ability to maintain confidentiality
- Ability to continue education, as necessary
- Familiarity with jewelry terms and processes
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- Ability to organize/prioritize variety of tasks/projects
- Demonstrated accuracy/attention to detail
Desired
- Any experience directing and participating on project teams
- Knowledge of Fred Meyer policies, procedures, and organizational structure
- Ability to operate the following: jeweler's loupe, diamond tweezers, gem scope
ABOUT THE TEAM
To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. Our associates receive comprehensive benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Based in Portland, Oregon with nearly 130 stores across the United States, Fred Meyer Jewelers offers employment opportunities in Sales, Store Management, District Supervision as well as opportunities in our division office in merchandise, store operations, marketing, eCommerce and administrative support. We are always searching for individuals who share our vision to be the jewelry of choice for all of life's occasions. If you want to deliver the friendliest jewelry experience, conveniently located where you already shop, you have found a home and the right opportunity with Fred Meyer Jewelers. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Below is a list of some of the benefits we offer our associates.
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits:
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for a bonus and incentives based upon company performance
- Associate discounts on jewelry and in the host store
Growth and Development Benefits:
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Mental Health Benefits
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
- 401(K)
- Pension
- Financial Counseling
Professional Development
- Leadership Training Program
- Tuition Reimbursement
- Promote From Within
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
Company Videos
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