DIV MULTICULTURAL SPECIALIST

JOB DESCRIPTION

Act as liaison to the appropriate corporate and division departments providing feedback and direction pertaining to Multicultural Merchandising and/or operational plans. Identify local multicultural products and program opportunities. Work with division leadership to identify multicultural needs. Provide market-based insights to corporate and division departments. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

- Become a division expert regarding the local Multicultural competitive landscape, merchandising trends, pricing and assortment within the division and provide necessary feedback to division and corporate Merchandising
- Ensure that division Kompass or Set Teams are following the corresponding Multicultural demographic store roadmap for targeted stores
- Provide feedback using local insights on ad and display plans across all departments in targeted stores during development of corporate Merchandising Plan
- Provide/review weekly or period progress with Corporate Sr. Category Manager, Multicultural; Request any G.O. Merchandising or Operations assistance
- Lead and train store associates in the proper use of designated store display space for Multicultural Merchandising (special or seasonal)
- Lead the education of the Multicultural Playbook and Ethnic Holiday Guide at division level
- Report Multicultural results on period, quarterly and yearly basis; provide local insights based on sales and market trends to division and corporate teams
- Align with Marketing to identify relevant multicultural community partners and help execute local events
- Ensure effective department implementation and execution of Multicultural merchandising and operational plans are followed, as directed by respective division and corporate departments
- Identify, manage and develop partnerships with local/regional product suppliers and educate them on the vendor process
- Provide feedback to corporate Merchandising to ensure product mix that meets/exceeds our customers' expectations
- Maintain and support all food safety and sanitation best practices
- Work with stores in the achievement of the Shrink glide path; apply tools to manage this area
- Provide feedback to store leaders and district manager, on the strengths and developmental opportunities of associates in departments that are essential to multicultural customers
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum
- Any experience in multicultural store(s)
- 2+ years of store leadership experience
- Proficient in Microsoft Office
- Excellent analytical and follow-up skills
- Ability to achieve objectives through others
- Proven interpersonal skills with ability to communicate / work effectively with diverse groups
- Demonstrated leadership skills
- Strong analytical and problem-solving skills
- Excellent oral/written communication skills

Desired
- Bachelor's Degree
- Any experience in stores that highly index to African American, Asian and/or Latin American customers