(sr) Production Print Field Service Technician — Build a Specialized Career in Technology and Service (Burnaby, British Colombia)

Overview

"This posting is for sourcing purposes only and does not reflect an active vacancy."

Compensation & Total Rewards

• Salary Range: $41,168.42 - $59,179.24 annually
• Vehicle reimbursement / car allowance for business travel
• Reimbursement scales with business driving and helps cover eligible business-related vehicle costs
• Comprehensive health, dental and vision benefits
• Life insurance, disability and wellness programs
• Matching RRSP contribution
• Paid vacation, volunteer time, personal time and sick days
• Tuition reimbursement
• Employee discounts
• Employee and Family Assistance Program
• Training and development support, including on-the-job, in-class and web-based learning

The Opportunity

Konica Minolta is looking for mechanically curious, technically minded, customer-focused individuals who are ready to build a long-term career in production print technology and service.

This role is ideal for someone who enjoys solving complex problems, understanding how advanced equipment works, working with technology, and supporting customers who depend on reliable, high-quality print production.

Production Print is a specialized area of our business. You will work with larger, more advanced print systems used by commercial print providers, in-plant print environments, and customers who rely on speed, quality, accuracy, and uptime to run their operations.

This role also offers the variety and independence of field-based work - where you can plan your day, travel to different customer locations, and avoid being tied to the same desk or workspace every day.

At Konica Minolta, you will receive:

• On-the-job training
• In-class technical learning
• Web-based training
• Coaching and mentorship
• Continuous development opportunities
• Tuition reimbursement support

Responsibilities

Perform on-site maintenance and repairs for production print equipment.

Diagnose and resolve technical issues promptly to minimize production downtime.

Conduct regular inspections and implement preventive maintenance procedures.

Install, configure, and calibrate production print machinery for optimal performance.

Collaborate closely with clients, delivering outstanding customer service and support.

On-site service of MFPs
Maintain parts and call management as well as accurate records to achieve KPI targets
Responsible to learn new technologies, maintain accurate records and assist other team members as required
10% - Lead referrals, assists with customer assessments and solution design
90% - break-fix and customer support
Seeks opportunities to improve territory parts budget and inventory control
Perform other relevant duties as assigned by management

Qualifications

What You Bring

We are looking for people who are dependable, adaptable, professional, and eager to develop specialized technical skills.

Experience with equipment repair, electronics, computers, tools, networking, machinery, automotive, production equipment, manufacturing environments, or customer service is helpful, but your attitude, aptitude, and commitment to growth are just as important.

As a Production Print Field Service Technician, you will develop valuable skills in:

• Advanced technical troubleshooting
• Mechanical and electrical systems
• Print quality analysis
• Colour consistency and image quality support
• Customer communication
• Time management
• Business technology support
• Production workflow awareness

You will be trained to service and support Konica Minolta production print equipment, troubleshoot technical and image quality issues, perform maintenance, support equipment performance, and help customers keep their production environments running smoothly.

Why Konica Minolta

This is a hands-on, customer-facing technology role where curiosity, problem-solving ability, professionalism, and reliability matter.

Production Print offers the opportunity to build deeper technical expertise in a specialized field. You will gain experience with advanced print technology, high-performance equipment, customer production environments, and the systems that help businesses produce professional-quality output every day.

You will have the opportunity to build practical skills, grow your technical confidence, and develop within a company that supports learning, development, and long-term career growth.

If you are ready to turn your curiosity, mechanical aptitude, and problem-solving ability into a meaningful technical career, we encourage you to apply.

About Us

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d'affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne « 20 années d'excellence, d'innovation et de résultats » tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d'affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

Client-provided location(s): Burnaby, Canada

Job ID: Konica_Minoltaus-12809

Employment Type: FULL_TIME

Posted: 2026-06-22T23:59:53