IIM Sales Product Engineer III
Overview
The IIM Product Engineer III is a commissioned sales position. This position is responsible for supporting the solution consultant and sales team in securing deals and contracts by providing technical expertise and support to clients. This typically involves understanding clients' technical and business requirements, designing and demonstrating solutions that meet those requirements, and providing ongoing technical support throughout the sales process and after the sale.
The Product Engineer is responsible for delivering compelling product demonstrations, technical responses to requests for proposals (RFPs) and requests for information (RFIs), and building strong relationships with clients to ensure their satisfaction and support future business opportunities. The ultimate objective of the sales engineer is to contribute to the growth of the company by securing profitable business deals and building a strong reputation as a trusted technical advisor to clients.
Responsibilities
Essential job functions include, but are not limited to the following:
- Gathering and analyzing technical requirements: Working with Solution Consultant to understand the client needs, goals and objectives, and using that information to develop appropriate solutions.
- Creating presentations and proposals: Coauthor presentations, proposals, and other collateral that articulate the value of the proposed solution and how it meets the client's needs.
- Demonstrating solutions: Delivering demonstrations and presentations of the proposed solution to clients and stakeholders.
- Negotiating deals: Provide options with technology to align the proposed technology with the client's budget.
- Collaborating with other teams: Working with technical teams, product management, and other stakeholders to ensure the proposed solution meets the client's needs and is delivered on time and within budget.
- Time management: Ability to effectively manage tasks and set and deliver deadlines to meet the needs of the team.
- Keeping up-to-date with technology trends and market conditions: Staying informed of technology trends and using that information to inform recommendations and proposals.
- Building relationships with clients: Building and maintaining strong relationships with clients to ensure their satisfaction and to support future business opportunities.
- Ensuring customer satisfaction: Following up with clients to ensure their satisfaction with the proposed solution and to resolve any issues that may arise.
- Continuously improving processes: Continuously reviewing and improving pre-sales processes to ensure the highest level of efficiency and effectiveness.
- Mentoring: Must work with lesser experienced Product Engineers to help them improve.
- Performs other duties as assigned.
Qualifications
Education Requirements
- Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience
Experience Requirements
- 7+ years of experience in complex sales
- 7+ years of hands-on experience developing Content Management, Automation, or a related software platform
- 7+ years of experience in sales demonstrations
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Technical Expertise:
- In-depth understanding of technology and its applications, as well as the ability to explain technical concepts to non-technical stakeholders.
- Experience with Salesforce and Tungsten Automation (Kofax) TotalAgility preferred
- Analytical skills: Ability to analyze complex technical and business requirements and propose solutions that meet those requirements.
- Communication skills: Strong oral and written communication skills for presenting solutions and answering technical questions.
- Presentation skills: Ability to create and deliver effective presentations and demonstrations to clients and stakeholders.
- Product knowledge: Comprehensive understanding of the products and solutions offered by the company.
- Problem-solving: Ability to identify and solve technical problems quickly and effectively.
- Time management: Ability to effectively manage tasks and set and deliver deadlines to meet the needs of the team.
- Interpersonal skills: Strong interpersonal skills to build relationships with clients, stakeholders and team members.
- Attention to detail: Ability to review and validate technical data, and accurately record and report results.
- Adaptability: Ability to work in a fast-paced environment and adapt to changing client requirements and market conditions.
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About Us
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Au sujet de Konica Minolta
Solutions d'affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne « 20 années d'excellence, d'innovation et de résultats » tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.
Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.
Solutions d'affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training