EFC/DC Systems Administrator

Serve as in house technical contact for all E-Fulfillment Center production applications. Coordinate Wave Planning activities, oversee system problem resolution, system enhancements and system maintenance for all shifts/time periods. Do you love to. . . multi-task on multiple project demands?Are you energized by. . .working in a fast paced environment?Do you enjoy. . .solving complex technical problems and issues?

ACCOUNTABILITIES

• COORDINATE/MANAGE SOFTWARE CONFIGURATION USED IN DAILY OPERATIONS OF THE E-FULFILLMENT CENTERS
  
  
  • Coordinate and execute user acceptance testing for coding modifications and enhancements
  • Partner with IT, Engineering, Warehouse Management (WM) and Material Handling Equipment (MHE) vendors on the development of system enhancements
  • Communicate system changes and testing with operations
  • Actively support in developing, documenting and implementing test scripts and process maps on a continual basis
  • Lead/participate in various projects aimed to improve productivity, efficiency, functionality and/or user experience

• LEAD PLANNING OPERATION ACTIVITIES
  
  
  • Manage multi shift team of approximately 6 wave planners in wave planning activities to support e-fulfillment operation
  • Coordinate wave planning activities to drive maximum throughput and efficiency
  • Communicate production planning targets to the operations management team

• CONDUCT ROUTINE AND AD HOC ANALYSIS
  
  
  • Maintain all scheduled reporting items to validate accuracy of output data for PM Reports
  • Develop, implement, and standardize data management, collection and reporting
  • Coordinate and develop executive level reports to assess key performance indicators
  • Facilitate data collection and dissemination, multi-dimensional analysis, data mining and statistical analysis
  • Develop ad hoc queries in SQL for issue resolution and/or forecasting
• CONDUCT PROBLEM SOLVING TO SUPPORT APPLICATION MAINTENANCE AND UPTIME AVAILABILITY
  
  
  • Conduct initial trouble shooting and resolution for WM, LM, PM and MHE issues and assign criticality
  • Maintain business partnerships with shipping carriers and ensuring vendor compliance of shipping labels and manifests
  • Ensure most cost efficient carriers are selected while maintaining expected fulfillment times
  • Maintain cycle count configurations and ensure all parameters are being met
  • Create active and reserve pick locations within the EFC
  • Coach Wave Planners and relevant management on new systems and processes

• 1-2 years of experience with operations and operational support systems ( Warehouse Management System (WMS), Warehouse Control System (WCS), and Labor Management (LMS), etc)
  
  
  • Manhattan WMS and LMS preferred
  • Honeywell Intelligrated ICW WCS preferred
• 1-2 years Automated MHE experience
• 1-2 years SQL experience
• 1-2 years of direct people management experience or demonstrated ability to mentor/lead peers
• Bachelor's Degree or equivalent experience
• Effective verbal and written communication skills
• Ability to work as part of a team and interact effectively with others
• Works well under pressure and works as a team for the achievement of customer satisfaction
• Works under general supervision but is expected to use knowledge and experience to provide quality support to the user community