Summer Program Manager - Fully Remote!

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with theGallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.

• Lead and support implementation of new operational strategies end-to-end across multiple brands, ensuring consistency, quality, and adherence to organizational standards. Find opportunities to streamline processes, improve efficiency, and enhance program outcomes.
• Organize and direct the deployment of new summer pilots, including planning, coordination, implementation, and post-program evaluation. Work alongside cross-functional teams to ensure pilots are delivered effectively and insights are collected for future scaling.
• Manage and maintain detailed project plans including documentation, change management, critical issues, meeting facilitation, and status reporting to ensure key achievements are reached. Develop center-level execution plans with clear benchmarks, tools, training materials, and accountability structures that drive consistent program delivery.

• Champion a strong, unified "summer outlook" across the organization by aligning teams around goals, timelines, and standard processes.
• Encourage involvement, passion, and responsibility to provide outstanding summer experiences at every site.
• Stay informed on competitor offerings and market trends to ensure our summer programs align with the evolving needs and preferences of families.

• Maintain accurate tracking and reporting of enrollment trends, pilot performance, and key operational metrics.
• Analyze data to identify risks, gaps, and opportunities, providing actionable insights to support data-driven decision-making.
• Monitor metrics impacting financial performance, including program adoption, enrollment conversion, staff utilization, and operational efficiency.

• Partner with operations, marketing, education, finance, and field leadership to ensure alignment on program execution, enrollment goals, and communication strategies.
• Be highly resourceful and provide solutions in aligning internal partner requirements for program launches and operational needs.
• Communicate effectively with all levels of leadership internally by sharing operational insights and recommendations.

• Gather feedback, analyze results, and recommend improvements to enhance future summer programming.
• Support the development of scalable tools, resources, and processes.
• Track and analyze operational performance metrics to drive improvements in program execution and revenue outcomes.

• Minimum 3-5 years' experience as a successful program manager, operations manager, or multi-unit operations leadership role.
• Skilled in translating strategy into execution and driving operational results at scale.
• Strong project management skills with demonstrated ability to manage sophisticated, cross-functional initiatives with multiple partners.
• Familiarity with center P&L management and operational metrics that drive financial performance. Experience driving revenue accountability and financial performance at the operational level.
• Experience building operational infrastructure for new programs. Success in building scalable operational frameworks, tools, and training programs.
• Experience in childcare, education, or similar service-based industries with distributed operations.