I-9 Compliance and Support Coordinator - Fully Remote!

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with theGallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.

As the I-9 Compliance & Support Coordinator, you are responsible for ensuring organizational compliance with federal employment eligibility requirements, including Form I-9 processing and audit readiness. You'll serve as a key resource for employees, hiring managers, and HR partners by providing guidance, resolving issues, and delivering a high-quality support experience throughout the onboarding and employment verification process.

Responsibilities:

• Lead end-to-end Form I-9 processing, including Section 1 and Section 2 completion, reverifications, and corrections.
• Maintain compliance with all applicable regulations (e.g., DHS and USCIS requirements). Track deadlines and maintain accurate, up-to-date records in HR systems.
• Conduct regular internal audits and support external audits as needed. Identify and resolve discrepancies in employment eligibility documentation.
• Serve as a main point of contact for employees and hiring managers regarding I-9 and onboarding questions. Provide clear guidance on acceptable documentation and compliance requirements.
• Troubleshoot and resolve issues related to onboarding, verification delays, and system errors.
• Understand trends and recommend process improvements to enhance compliance and efficiency. Help maintain documentation, SOPs, and training materials.
• Generate reports and track key metrics related to I-9 completion and compliance.
• Educate employees and managers on I-9 requirements and best practices. Support training sessions and onboarding programs as needed.

• 2-4 years of experience in HR operations, onboarding, compliance, or a related field
• Strong knowledge of Form I-9 requirements and employment eligibility verification processes
• High attention to detail and ability to manage sensitive, confidential information
• Customer service focus with strong problem-solving and organizational skills
• Experience with electronic I-9 systems (e.g., E-Verify, Workday, iCIMS, or similar platforms), audits or compliance reviews, and familiarity with E-Verify processes preferred