Vice President - IMOS, Bank Loans

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As the Trade Lifecycle Manager III, you are part of the Trade Operations team in Investment Middle Office Service (IMOS) You will manage the day-to-day operations of post-trade activities for clients including instruction capture, trade matching, confirmation, settlement, claims management, reconciliations. This dynamic role provides an in depth view of the end-to-end trade lifecycle on the IMOS strategic platform. You will be responsible for timely and accurate management of trades, performing analysis to increase efficiencies and straight through processing, and resolving exceptions within required service level agreements. All this will specifically focus on the product type Bank Loans.

• Play a lead role within the Global/Regional Trade Ops team and act as the client facing point of escalation
• Participate, represent and implement on the continued IMOS global strategy as required. Oversee large components of the daily operational activities
• Manage day to day oversight of the team, including work allocation and capacity management, talent management as required.
• Build solid relationships with Client teams including Front Office, Performance & Risk, and Compliance teams. Work with management of global TradeOps teams to achieve 100% timeliness and accuracy and seamless integration in a 'follow the sun' model. Partner with Relationship Management and help lead client service and due diligence meetings
• Demonstrate influence and build strong relationships across multiple levels of the organization
• Highly skilled at working cross functionally with technology, service, product and other operations teams to manage the entire Trade Ops service delivery
• Experienced with Reconciliations and transaction lifecycle management
• Manage a team ensuring to capture all trade instructions in booking systems, ensuring the accuracy and timeliness of service delivery in downstream Investment Middle Office Service (IMOS) systems and escalate issues for urgent matters or assistance. Facilitate the end-to-end post-trade execution functions, from matching to settlements and investigate trade related exceptions. Perform balance and transactional reconciliation of client records against street (custody / transfer agency/ brokers) from providing root cause analysis to resolving exceptions.
• Partner with various global teams (internal and external) to resolve exceptions and trade issues: Client facing teams to communicate and resolve client issues; Broker/custodians and other relevant parties to meet settlement and market cut-offs; Technology to report and solution system bugs/incidents
• Manage new business initiatives from clients to support the business expansion opportunities
• Support global and local projects on digital solutions, system enhancements, and market rule changes

• Excellent client facing skills & communication style, comfortable dealing with key clients
• Proven ability to lead teams across multiple locations
• Extensive understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products and other financial instruments. Experience of Investment Operations (Trades, Cash and Reconciliations). Experience of Reconciliations and transaction lifecycle management
• Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload
• Excellent problem solving skills to identify, understand and address operational and technical issues
• Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
• Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
• Self-starter with ability to learn quickly

• Demonstrated leadership experience across process, risk and control within Investment Operations (preferably, but not necessarily, Middle Office), including managing change.