Venues Business Control Management - Associate
CIB Controls Management
CIB Controls Management develops and implements the First Line of Defence governance and controls working closely across lines of business within J.P. Morgan's Corporate and Investment Bank. Part of CIB Finance and Business Management (F&BM), the function Controls Management delivers responsibilities in control design, implementation, evaluation and representation to internal and external parties including cross-jurisdictional regulatory bodies. This requires applying a business perspective to a range of control and regulatory initiatives and executing priorities and strategy.
The function's objective is to influence business practices, strategies, and standards, to drive change through evaluation of the operational risk and control framework. In executing this agenda, Controls Management work in close alignment with the line-of-business and at the heart of the wider organization, operating in conjunction with Operations, Legal, and Technology. There is also alignment with Compliance and Audit (2nd and 3rd Lines of Defense respectively) in ongoing dialogue on regulatory exam preparation, testing and post- exam issue management.
As a Control Management Associate, you will help maintain a disciplined, end-to-end control environment for trading venues and market access. You will work with Technology, Business Control Managers, Surveillance, Compliance, and Audit to identify issues quickly, escalate with urgency, and support timely remediation. You will leverage our Controls as a Service (CaaS) platform to onboard venues, track controls consistently, and maintain accurate records to meet regulatory and firmwide standards .
The team utilizes Controls as a Service (CaaS) which is a centralized platform designed to streamline the onboarding and ongoing management of trading venues within the firm. CaaS enables efficient inventory tracking, ensures that all venues are subject to consistent controls and governance, and supports regulatory compliance by maintaining up-to-date records and risk logic. Through its robust framework, CaaS facilitates the integration of new venues, automates control processes, and provides transparency across the venues inventory, helping the firm manage market access and associated risks effectively.
Job Responsibilities
- Document business and functional requirements, write simple use cases, and assist with UAT plans for CaaS changes.
- Assist with working group meetings by drafting agendas, preparing materials, taking minutes, and tracking action items to closure.
- Follow and maintain governance routines for CaaS processes to ensure they align with firmwide standards.
- Prepare clear status updates, slides, and reports to share progress with stakeholders and senior management across forums.
- Assist in identifying control gaps and risks in the CaaS application and suggest practical improvements to processes.
- Escalate issues promptly to the right stakeholders and follow up to drive resolution.
- Contribute to ongoing governance and continuous improvement activities for the CaaS application and program.
- Assist with onboarding venues into CaaS by checking that required controls and documentation are in place and followed.
- Work with large datasets in tools like Excel to perform basic analysis and summarize insights that inform CaaS risk logic.
Required Qualifications, Capabilities, and Skills
- Bachelor's degree or equivalent experience; background in controls, operational risk, audit, QA, or compliance within financial services preferred .
- Strong analytical and problem-solving skills; proficiency with Excel and familiarity with Alteryx/Tableau for data analysis and reporting is a plus .
- Clear written and verbal communication with both technical and business audiences; strong organization and time-management to meet project timelines and adapt to priorities .
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion