Vendor Management Analyst (Vendor Oversight), Chase Travel
Yesterday• Bonifacio Global City, Philippines
Bring your expertise to help strengthen vendor governance and performance outcomes within Chase Travel.
You'll partner with teams across Technology, Finance, Sourcing, Legal, and Risk/Compliance to deliver clear insights, disciplined follow-ups, and audit-ready documentation. This role offers the opportunity to build strong vendor oversight fundamentals, expand your analytics toolkit, and contribute to continuous improvement.
Job summary
As a Vendor Management Analyst (Vendor Oversight) within the Chase Travel Vendor Management team, you support day-to-day vendor oversight execution and reporting. You help run governance routines, track deliverables and action items, and maintain audit-ready documentation. You monitor performance trends, surface exceptions, and coordinate follow-ups with internal partners and vendors to drive timely remediation.
Job responsibilities
- Support vendor oversight routines for assigned vendors, including meeting cadence, agendas, minutes, and action logs.
- Maintain vendor documentation and audit-ready records, including governance materials, scorecards, trackers, approvals, and key artifacts.
- Coordinate preparation for vendor meetings and business reviews by consolidating materials, action items, and performance highlights.
- Build and maintain recurring vendor oversight reporting, including KPI/SLA tracking, trends, exceptions, and narrative commentary.
- Prepare weekly and monthly status dashboards covering performance, deliverables, issues/risks, and upcoming milestones.
- Perform data quality checks, reconcile inputs across sources, and identify gaps or inconsistencies.
- Track service issues, incidents, and remediation activities, and escalate overdue items while documenting outcomes.
- Support root-cause summaries and continuous improvement tracking when performance does not meet expectations.
- Coordinate evidence collection and routine activities that support legal, risk, compliance, and control expectations, as applicable.
- Track due dates for periodic reviews and attestations and follow up with stakeholders to close open items.
- Partner with cross-functional stakeholders to gather inputs and produce accurate reporting and leadership-ready updates.
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Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent work experience.
- Minimum 3 years of experience in an analyst or operations role supporting vendor management, vendor oversight, reporting, procurement operations, or risk/compliance coordination.
- Advanced Microsoft Excel skills, including pivot tables, lookups, data validation, and basic charting.
- Ability to manage recurring deliverables with tight deadlines and maintain accurate status tracking.
- Strong written communication skills, including clear status updates, issue summaries, and documentation.
- Ability to coordinate across multiple stakeholders and external vendors in a structured, professional manner.
- Ability to perform data reconciliation and identify exceptions and inconsistencies across sources.
Preferred qualifications, capabilities, and skills
- Experience supporting vendor governance or oversight routines.
- Familiarity with vendor or procurement tools such as Ariba or Beeline.
- Proficiency with Microsoft PowerPoint to produce governance decks and leadership updates.
- Experience using SharePoint for documentation and artifact management
Internal Application Eligibility Requirements
TENURE:
- Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.
PERFORMANCE:
- Meets satisfactory performance standards as defined by the firm
You affirm that you meet the Internal Application Eligibility Requirements. This includes checking or declaring potential conflict of interest as stipulated in the Employment of Relatives and Employees in Personal Relationships Policy.
By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's Human Resource (HR) Policies and Guidelines.
Consult your Manager for any specific guidelines for your line of business or if you're unsure about your eligibility for an internal application.
Make sure your profile is updated in the new me@jpmc > Hiring and discuss internal mobility plans with your Manager at the soonest time possible. Attaching your updated resume is encouraged.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
FROSCH is Chase's best-in-class travel business, delivering exceptional customer service, industry-leading expertise, and meaningful travel experiences to our clients. For more than 45 years, FROSCH has been a travel company of choice, building a client-centered service model and employee-focused workforce. Now, as a part of the Chase family, FROSCH is expanding its network to deliver global travel management and luxury travel planning to even more people - all in service of Chase's core mission to help customers make the most of their money.
For both our employees and businesses, we are driving success in a diverse culture with a commitment to creating an environment where everyone belongs. Positions within FROSCH provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are hiring best-in-class talent who are passionate, entrepreneurial, and want to work in a globally diverse organization with a strong team culture. New team members will be part of an exciting transformation as we build competitive strategies, leverage new and innovative technologies, and create industry-leading teams.
Client-provided location(s): Bonifacio Global City, Philippines
Job ID: JPMorgan-210738919
Employment Type: FULL_TIME
Posted: 2026-05-07T19:25:21
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion