Vendor Delivery Manager, Senior Associate

Join Consumer Banking's deposit team serving 28M+ customers nationwide. We are shaping the future of checking by bringing major innovations to everyday banking. This is a high‑visibility initiative with firmwide partnership, fast decision cycles, and real ownership over outcomes.

As a Vendor Delivery Manager Senior Associate in Consumer Deposits you should demonstrate a structured approach, keen attention to detail, a focus on quality, high energy, and adaptability in a fast-paced, deadline-driven environment. You will be a strong collaborator, and represent the team with professional courtesy and expertise, consistently delivering impeccable work.

You will utilize your exceptional organizational skills, effective communication, initiative, sound decision-making and the ability to manage relationships across internal and external partners.

Job responsibilities

• Cultivate professional relationships across a matrixed environment
• Identify, analyze and report key risk indicators and conduct studies to enhance effectiveness of operational practices, including using data to inform decisions.
• Understand key business functions / knowledge of regulation surrounding business
• Communicate and present effectively to stakeholders and partners
• Demonstrate exceptional interpersonal skills including collaboration and relationship building
• Work autonomously managing competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon output
• Evaluate design and operating effectiveness of management and business processes
• Design new functionality to enhance the existing ecosystem
• Monitor adherence to policies and procedures and analyze impacts with guidance for identifying and implementing solutions/corrective action.
• Participate in, and where needed, implement cross functional initiatives to drive efficiencies.

Required qualifications, capabilities and skills

• 3+ years of financial service experience in operations, data handling, and business analytics related functions
• Bachelor's degree with major in accounting, finance or economics, business administration, or risk management
• Candidates should be action oriented with a focus on results, display strong analytical skills, be able to assess and clearly articulate complex ideas and possess creativity
• Strong interpersonal, communication skills (both oral and written)
• Strong proficiency in Microsoft Office and LLM Suite

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Client-provided location(s): Columbus, OH, Wilmington, MA

Job ID: JPMorgan-210707746

Employment Type: FULL_TIME

Posted: 2026-02-05T19:08:42