User Experience Designer, Vice President

As a User Experience Designer, Vice President in the Commercial & Investment Bank, Trade & Working Capital, you will design and deliver user-centred experiences for complex enterprise workflows. You'll work end-to-end-from discovery and qualitative interviews to interaction design, UI, prototyping, and shipped outcomes-partnering with Product Managers, Engineers, and design peers. This is an individual contributor role with no direct reports. You will lead by influence within a cross-functional pod, setting direction and quality while remaining deeply hands-on.

Job responsibilities

• Own end-to-end user experience design for priority Trade & Working Capital journeys, from problem framing through final UI and post-launch iteration.

• Plan, conduct, and synthesise qualitative research interviews (user/stakeholder interviews, concept evaluations); translate insights into clear design opportunities and requirements.

• Create journey maps and service flows, define information architecture, and design interaction models that reduce complexity for expert users.

• Produce wireframes, high-fidelity designs, and interactive prototypes; iterate quickly based on feedback, usability testing, and data.

• Partner with Engineering to ensure feasible implementation, high-quality execution, and strong UX details (states, errors, empty states, edge cases).

• Contribute to our Trade & Working Capital digital experience vision, roadmap, prioritisation, and planning with PM/Engineering; advocate for user outcomes with evidence.

• Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring.

• 5+ years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products.

• Demonstrated ability to run qualitative interviews and synthesise findings into insights, journey implications, and design direction.

• Strong skills in interaction design, information architecture, and UI craft; able to handle complex, data-heavy enterprise workflows.

• Strong design direction, collaboration and facilitation skills with product and engineering; able to drive alignment and decision-making in ambiguity.

• Excellent communication and executive-ready storytelling: can present work, rationale, and trade-offs succinctly.

• Technical literacy to design within constraints (component-based UI, platform considerations, integration constraints); able to work effectively with engineers.

• Experience in Trade Finance / Working Capital / Treasury / Payments/ Commercial Banking / Transaction Banking / Consumer Banking or similar regulated enterprise domains.

• Familiarity contributing to or evolving a design system. https://www.saltdesignsystem.com

• Accessibility and inclusive design advocacy (plus).

• Proficiency in Figma and modern prototyping workflows.