Trade Support Analyst

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

As a Trade Support Analyst within Trade Lifecycle team, you will develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. You will drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Role is part of Client Instruction Capture and Settlements involved in Trades Processing, Broker Facing and Fails Management and Trades Support

Job Responsibilities:

• Process trades in accordance with the established work practices and procedures in CIC Trades
• Monitoring and management of trade capture, fails management and settlement activities
• Address settlement discrepancies/issues and leverage escalation channels promptly
• Respond to queries relating to trade status and market practice
• Provide inputs to Operational management and control of the daily workflow within the Custody Team
• Provide inputs in terms of maximizing team capacity, allocation and resource planning
• Contribute to the strategic development of Custody products

Required qualifications, capabilities and skills:

• 4+ years in Financial Services with custody, fund services, and markets exposure
• Understanding of Treasury vs. Agent (off-book currency) FX
• Strong risk and control awareness; able to prioritize and meet critical deadlines
• Excellent customer service; handles difficult internal and external situations
• Hands-on experience in reconciliation, settlements, fails management, trade support, risk/control, and custody
• Fast learner of new markets, products, and processes
• Confident communicator across mediums with internal and external clients
• Strategic thinker; able to review and implement process improvements
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Background in global or local custody; familiar with SWIFT MT54 series
• Project/initiative leadership; works accurately under pressure and flexible for APAC shifts (start times 6-11am)

Preferred qualifications, capabilities and skills:

• Global Custody or Local Custody background
• Bachelor's degree or equivalent, preferred
• Experience in driving projects and initiatives
• Good knowledge in MS Office Suite applications - MS Word, Excel and Power Point
• Capable of working under pressure and to cope with changing volumes, whilst maintaining accuracy and quality.
• Flexibility working on APAC and late APAC shift (as early as 6am to 11am start of shift)

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Bonifacio Global City, Philippines

Job ID: JPMorgan-210723035

Employment Type: FULL_TIME

Posted: 2026-03-13T19:23:26