Swaps Client Service Analyst

J.P. Morgan's Commercial & Investment Bank is a global leader in banking, markets, securities services, and payments. We serve corporations, governments, and institutions in over 100 countries, providing comprehensive financial solutions that help our clients achieve their strategic objectives. Our Commercial & Investment Bank delivers expert strategic advice, raises capital, manages risk, and extends liquidity across global markets, leveraging deep industry knowledge and innovative technology to drive success for our clients.

Position: Trading Services Analyst

As a Trading Services Analyst, you will play a critical role in supporting the front office and client-facing stakeholders within the Commercial & Investment Bank. You will be responsible for ensuring the seamless execution of trading activities and maintaining the integrity of trade processes. Your position will require you to act as a central point of contact and liaison between the business, technology teams, control partners, and operations, facilitating effective communication and collaboration across multiple functions.

Key Responsibilities:

• Front Office Support: Serve as a primary resource for front office teams, providing real-time assistance and resolving issues related to trade execution, booking, and settlement.
• Stakeholder representative: Act as the bridge between business units, technology, control partners, and operations, ensuring alignment and timely resolution of inquiries and escalations.
• Trade Investigation: Investigate and resolve trade-related inquiries, discrepancies, and exceptions, utilizing analytical skills and a thorough understanding of trading platforms and systems.
• Trade Monitoring: Monitor trade execution flows across various asset classes, ensuring accuracy and timeliness of trade bookings, and proactively identifying and addressing potential issues.
• Trade Reconciliation: Perform daily reconciliations of trades, positions, and balances, working closely with operations and technology teams to resolve breaks and discrepancies.
• Platform Expertise: Develop and maintain a fundamental understanding of J.P. Morgan's trading platforms, systems, and processes, enabling you to troubleshoot issues and provide guidance to stakeholders.
• Risk Management: Support risk management activities by identifying operational risks, escalating issues appropriately, and contributing to the development of controls and process improvements.
• Client Communication: Provide clear, concise, and professional communication to internal and external clients, delivering solutions in person, by phone, and by email in a fast-paced, high-pressure environment.
• Process Improvement: Participate in initiatives to enhance operational efficiency, streamline workflows, and implement best practices across trading services.
• Documentation & Reporting: Maintain accurate records of trade investigations, reconciliations, and resolutions, and prepare reports for management and regulatory purposes as required.
• Collaboration: Work closely with cross-functional teams, including compliance, risk, technology, and operations, to ensure the highest standards of service and operational excellence.

Qualifications:

• Bachelor's degree in Finance, Economics, Business, or a related field.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• Ability to work efficiently under pressure, manage multiple tasks, and meet tight deadlines.
• Proficiency in Microsoft Office Suite; experience with trading platforms and financial systems is preferred.
• Knowledge of financial markets, products, and trade lifecycle is an advantage.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Buenos Aires, Argentina

Job ID: JPMorgan-210715297

Employment Type: FULL_TIME

Posted: 2026-03-03T19:22:30