Sr Communications Associate

Sr. Associate (602), CCB Communications

Love organizing big ideas and turning them into memorable programs? With this role that blends creativity with smart process, you'll make an impact right away and help our CCB Communications team run at its best. You'll report to the Business Manager, partner closely with the Chief Communications Officer and sit at the center of how our team connects, learns and grows.

Where you'll be

• This role can be based in Columbus, OH; Plano, TX; New York, NY; or Wilmington, DE
• Some U.S. travel required

What you'll do

• Work with the Business Manager to develop and deliver signature programs, including a new hire onboarding program, strategic learning agenda and annual people-leader offsite
• Help create an engagement plan, including town halls, offsites, small-group sessions, site visits, business reviews and feedback forums, that informs and inspires our team
• Boost efficiency by documenting our common processes and bringing AI into workflows
• Draft and deliver standout comms including a weekly leadership team note, org announcements, change messaging, "you spoke/we listened" updates and LinkedIn posts
• Track impact by monitoring follow-up lists and reporting results
• Lead special projects that move the business and team forward

What you bring

• 2-5 years in corporate or agency communications
• Strong writing, editing and presentation skills
• Comfortable partnering with senior leaders; calm under deadlines
• PowerPoint, Word, Excel proficiency; bonus for Canva, Photoshop, SharePoint, Adobe Creative Suite and AI tools
• Organized, detail-obsessed and great at juggling multiple priorities
• Team-first mindset and unwavering integrity
• Financial services experience is a plus

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.

Client-provided location(s): Columbus, OH, New York, NY, Wilmington, DE, Plano, TX

Job ID: JPMorgan-210719479

Employment Type: FULL_TIME

Posted: 2026-03-04T19:20:11