Senior Product Delivery Associate - Fulfillment Archive Services
Yesterday• Columbus, OH
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Fulfillment and Archive Services, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Own and drive execution and delivery for large, complex projects, ensuring all project management controls are followed
- Develop and communicate clear program plans, executive summaries, and project status updates
- Manage timelines, dependencies, blockers, and resources, coordinating with stakeholders and partners
- Oversee change management activities, ensuring compliance with risk, controls, and regulatory requirements
- Engage with Scrum of Scrums, Product Owners, and Tech Leads to stay updated on activities and manage the book of work
- Act as the main point of contact for stakeholders, building strong relationships and understanding their needs
- Continuously assess and improve delivery processes for greater efficiency and effectiveness
- Conduct post-implementation reviews and lead lessons learned sessions
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- 4+ years of Project Manager experience, ideally in banking or financial services
- Bachelor's degree in Information Technology, Business, or a related field
- Strong understanding of delivery processes with a track record of driving continuous improvement
- Experience in release management, deployment processes, and strategies across products or platforms
- Skilled in working within matrixed organizations and driving cross-functional collaboration
- Strong leadership, organizational, and analytical skills, with effective communication at all levels
- Proficient in project management tools such as JIRA, Confluence, MS Project, Excel, and Teams
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Preferred qualifications, capabilities, and skills
- Developed knowledge of the product development life cycle
- Proficient knowledge of the product design, and data analytics
- Master's Degree, PMP Certification, or Certified Scrum Master (CSM)
- Strong understanding of the technical aspects of features being delivered
- Excellent adaptability to pivot strategies and respond to changing circumstances
- Experience with regulatory, compliance, and risk management in banking
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Client-provided location(s): Columbus, OH
Job ID: JPMorgan-210713838
Employment Type: FULL_TIME
Posted: 2026-03-12T19:30:03
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion